Global Logistics—September 2014

Global Logistics—September 2014

Eruption Disruption: What’s Your Plan? It’s déjà vu all over again. The bubbling Bardarbunga volcano compelled Iceland authorities to raise their aviation warning to orange—the second-highest level—as the possibility for another widespread ash cloud grows more likely. It was a little more than four years ago when an ash cloud from the island’s Eyjafjallajökull volcano […]

Curtis Greve

Product Returns: 5 Myths Busted

Retailers and manufacturers often avoid dealing with product returns until returned inventory clogs up the warehouse or write-offs hit their P&L. When the returns problem gets big enough to force action, they attempt to deal with it as quickly and cheaply as possible. Executives often avoid returns issues because they believe in one or more […]

Tom Nightingale

Are You Ready for the Capacity Crisis? Oh, It’s Here

Funny thing, predictions. We gravitate toward them, some of us armed with a dollop of healthy skepticism. But when respected analyst John Larkin announced in 2010 that the trucking industry was facing the "mother of all capacity shortages," people listened. We haven’t quite reached the "mother" level yet, but the evidence says it’s not far […]

Mike Mulqueen

Transportation Modeling: Is There Ever an Average Day?

Most large shippers spend a great deal of time and money collecting, analyzing, and maintaining the data used to drive daily transportation planning and execution. When codified and integrated into the shipper’s transportation system, this data becomes the organization’s transportation policy. This policy is comprised of lanes, modes, rates, service levels, capacity, and a multitude […]

2014 Trucking Perspectives

2014 Trucking Perspectives

Inbound Logistics’ exclusive trucking market research report delivers shipper and motor carrier insights into trucking challenges and trends.

Kimberly Lorimer

Boost Your Workforce’s Value Through Training and Mentoring

Q: What is a company’s most important and most often neglected resource? A: People are the number one resource a company has. Too often they are also the most neglected when it comes to improvements. Companies spend significant resources on trucks, trailers, and technology, but sometimes invest very little in their human capital. Keep your […]

Jim Syfan

A National Standard for Hiring ‘Safe’ Motor Carriers

Q: Is there confusion over what constitutes a safe carrier when screening and contracting for shipments? A: Most definitely. Unfortunately, the courts are deciding safety standards for carriers, and their opinions vary widely from state to state. This puts contractors—shippers, brokers, forwarders, and receivers—in an awkward position, particularly when something goes wrong, such as a […]

Tom Heine

Choosing Enterprise vs. Software-as-a-Service TMS

Q: What platform options are available to companies investing in transportation management systems? A: Transportation management systems (TMS) come in two essential forms. The traditional form is enterprise software—applications installed on servers that you buy and maintain. The more recent—though hardly new—form is Software-as-a-Service (SaaS), which is provided and maintained by a vendor on the […]

Tom Flies

Electronic On-board Recorders: The Gateway to Intelligent Fleet Management

As the transportation industry continues to evolve, more fleets are reverting from commercial on-board computers back to running fleet management software on drivers’ personal devices. The main reason for this is cost, as companies generally view the hardware as free. Personal devices frequently break and need replacement, however, because they aren’t designed for the rugged […]

Ronald Leibman

House Members Seek to Set Due Diligence Standards for Motor Carrier Hiring

On May 22, 2014, Representatives Duncan (R-Tenn.), Paulsen (R-Minn.), and Davis (R-Ill.) introduced legislation in the United States House of Representatives entitled “To enhance interstate commerce by creating a National Hiring Standard for Motor Carriers,” H.R. 4727 (the “Bill”). If the Bill were to be enacted into law, the states would be prohibited from imposing […]

Keith Biondo

The New Retail: Three Legs to Stand On

Did you ever read a magazine or newspaper article and get the feeling that something was missing? It happened to me when I read several business press articles touting e-commerce as the savior of retailers. That "something’s missing" feeling bothered me as I read various vague descriptions of how e-commerce is the driving force behind […]

Streamlining Reverse Logistics

Efficiently managing damaged goods, expired products, and inventory returns can be challenging for shippers. Brian Crow, global marketing manager at chemical management services provider Rinchem Company Inc., offers the following recommendations for proactively and efficiently managing reverse logistics material flows, while significantly reducing costs. 1. Use tech tools to track returned inventory. Many warehouse management […]

Chet Mullen: Material Guy

Chet Mullen: Material Guy

Chet Mullen is director of materials planning and logistics at Raymond Corporation, a manufacturer of materials handling equipment and systems, in Greene, N.Y. Raymond is a division of Toyota Industries. Mullen has held his position there since 2010. Responsibilities: Sales operations planning (materials planning, master scheduling, configuration management and order entry); material control (internal warehousing, […]

Trends—August 2014

Trends—August 2014

Speed Reading: The Same-Day Book Delivery Race is On Amazon had no sooner expanded same-day delivery for select products in six new cities—Baltimore, Dallas, Indianapolis, New York, Philadelphia, and Washington, D.C.—than Google and Barnes & Noble teamed up to deliver books with similar speed. Using Google Shopping Express, bibliophiles in the Big Apple, west Los […]

Global Logistics—August 2014

Global Logistics—August 2014

European Ports Stuffed with Congestion A summer labor shortage and longer processing time for larger ships is creating congestion around European port cities and forcing ocean carriers to levy surcharges on tardy shippers. Europe’s top ports — Rotterdam, Antwerp, and Hamburg — are among several cities dealing with congestion issues. Europe is constrained by space, […]

John Deris

Managing SKU Proliferation in the Beverage Industry

Q: What is SKU proliferation, and what drives it? A: Competition is driving beverage makers to expand their portfolios to provide a wider array of product, flavor, package, and beverage choices. All these choices generate new stockkeeping units (SKUs). SKU proliferation, in turn, drives the need for smarter use of labor, distribution networks, warehousing space, […]

Calculating the Benefits of Freight Bill Auditing

In the world of big data, a decimal point can make all the difference. Because freight charges represent up to 10 percent of a company’s total expenses, identifying and correcting freight bill errors through auditing is crucial, and shippers want to glean the same insights for their global transportation moves as they capture from domestic […]

Paul A. Myerson

Selecting the Right Technology to Support Your Lean Operations

Technology plays a key role in enabling Lean supply chain operations. For example, connecting to suppliers in real time facilitates re-supplying parts and materials for a just-in-time production environment. But choosing the wrong software can create waste in terms of the time, effort, and money spent evaluating, selecting, implementing, and using the system. Surveys commonly […]

Christopher Springer

Are You Ready to ACE It?

On Feb. 19, 2014, President Obama signed an Executive Order intended to streamline the export/import process. It establishes December 2016 as the completion date for the International Trade Data System (ITDS), which will allow businesses to transmit, through an electronic "single-window," all the data required to import or export goods. The Automated Commercial Environment (ACE) […]

Incoterms® 2010: Speaking the Same Language

Incoterms® 2010: Speaking the Same Language

Incoterms 2010 rules are 11 terms of shipment and delivery used in business-to-business purchase contracts and tangible portable goods sales. The rules were developed by the International Chamber of Commerce, a Paris-based organization providing trade-related rules and services through its worldwide network of affiliates. Since their inception in 1936, Incoterms have received worldwide acceptance. They […]

Udaya Shankar

How the Internet of Things Impacts Supply Chains

When someone mentions the Internet of Things (IoT), most people think of electronics or wearables – the types of technologies that are driving adoption of a highly personalized “smart” consumer lifestyle. But there’s much more to the IoT story, and more specifically, its impact on the supply chain. Research firm Gartner recently released a write-up […]

Felecia Stratton

3PL Evolution Continues

For better or for worse, I have been the editor of Inbound Logistics for nearly 25 years—before the term third-party logistics, or 3PL, even existed. That means I spent about two decades (gulp!) watching the evolution of the third-party logistics sector, and all the different types of companies providing value-added logistics solutions. It has been […]

Keith Biondo

3PL e-Volution Continues

While the editor of Inbound Logistics is content to use her column to take you on an archeological journey through 3PL history, I prefer to take you on a trip forward. We all know Amazon and eBay as e-commerce titans that match millions of customers with the products they demand, when they want them. Both […]

Preventing Shipment Damage

While it is impossible to prevent every mishap along the supply chain, shippers can take action to reduce product damage and returns. David Faulkenberry, senior vice president of logistics provider XPO Last Mile, offers these damage prevention tactics. 1. Allow time for testing. Before implementing a widespread rollout of new merchandise, packaging, or providers, test […]

Bruce Kulp Scores Big

Bruce Kulp Scores Big

Bruce Kulp is senior vice president, supply chain and refurbishment, at video gaming and consumer electronics retailer Game Stop, in Grapevine, Texas. He has held this position since 2010. Responsibilities: Procurement, distribution, store allocation, transportation and logistics, refurbishment, materials management, research and development. Experience: Vice president of distribution, vice president of logistics, Electronic Data Systems […]

Trends—July 2014

Trends—July 2014

The 25th Annual State of Logistics Report: Ready For a New Route After a rollercoaster year for the economy and the transportation sector, the Council of Supply Chain Management Professionals and Penske Logistics released their 25th annual State of Logistics report. Aptly titled Ready For a New Route, the report focuses on 2013’s weak economy, […]

Global Logistics—July 2014

Global Logistics—July 2014

On the Scene at CeMAT 2014 For more than 53,000 warehouse and manufacturing facility operators and equipment buyers, CeMAT 2014 was the ultimate shopping expedition. At the biennial event—held in Hannover, Germany, from May 19 to 23, 2014—1,025 exhibitors showed off 4,000 state-of-the-art warehousing, packaging, and inventory management solutions. Occupying 1.3 million square feet of […]

Paul Thompson

The Evolution of Enterprise Logistics

Utilizing new technologies and sophisticated business intelligence tools, leading-edge companies are transforming their supply chains and their enterprises through data science. The journey from simple execution-based transportation management to predictive, strategic planning—powered by analytics—has accelerated with a new emphasis on supply chain engineering, LEAN consulting and Big Data solutions. While precise in process, the co-managed […]

Stephen Hamilton

10 Steps to Import Compliance

Ever-changing import rules enforced by U.S. Customs and Border Protection (CBP) require companies to remain current on regulations and process methodologies—or risk delays and noncompliance fines. Organizations that fail to comply with current customs rules—even in ignorance—can be designated as high risk, and subject to more frequent inspections and longer processing times in the future. […]

Mike Rozembajgier

Retailers, Watch Your Waste Lines

Hazardous waste is no longer an issue facing only industrial manufacturing companies. It has become an area of significant concern for retailers, too. When it comes to managing hazardous waste, retailers must strike a precarious balance between complexity and control. The repercussions of achieving this balance can be significant. Not only do such infractions place […]

Robert Byrne

Forecasting Seasonal Surges Keeps Products on the Shelf

During busy retail periods, news of retail imports and spot transportation rates tends to grab all the attention. Less prominent, but more interesting, is the constant seasonal and promotional flux in domestic consumer packaged goods (CPG), and how manufacturers manage the resulting transportation surge. For CPG companies, seasonal volume typically represents one-third of annual shipments, […]

Mike Meehan

Could New Fuel Efficiency Standards Lead to Transportation Cost Savings?

In February 2014, the Obama administration outlined plans for improving fuel efficiency and reducing greenhouse gas emissions for American trucks. To support this effort, the Environmental Protection Agency and U.S. Department of Transportation must set new standards for medium- and heavy-duty vehicles. The rules, which the agencies must issue by March 2016, will have ripple […]

Curtis Greve

Why Every Manufacturer Needs a Reverse Logistics Solution

The average manufacturer spends nine to 14 percent of total sales on product returns each year, according to an Aberdeen Group study. Yet an estimated 45 percent of manufacturers do not have a reverse logistics solution. They rely on retail or wholesale partners to deal with customer returns, recalls, and seasonal overstocks. Until the mid-1990s, […]

John W. Wallace

Panama: Leveraging Opportunities Beyond the Canal

It’s not only shipping lines, railroads, logistics service providers, and multinational firms that want to know to what extent the Panama Canal expansion project will affect business. Every company will be affected plenty, and must be prepared to modify existing distribution operations to reflect the changing world. Why will the Panama Canal expansion have such […]

Rolling Back the Walmart Way

Rolling Back the Walmart Way

As Walmart continues to evolve from five-and-dime regional retailer to global powerhouse, Kevin X. Jones stays focused on supply chain best practices that guarantee the consumer everyday low pricing.

Readers’ Choice Top 10 3PL Excellence Awards 2014

Readers’ Choice Top 10 3PL Excellence Awards 2014

MORE TO THE STORY: About the Survey Respondents In Their Own Words: A Sampling of Reader Comments 3PLs to Watch When a company’s supply chain operations are firing on all cylinders, product flows through the distribution center without a hitch, shipments arrive on time, and customer satisfaction abounds. Such a finely tuned machine doesn’t occur […]

<em>Inbound Logistics</em>’ Summer Reading Guide 2014

Inbound Logistics’ Summer Reading Guide 2014

Before you hit the beach, make sure you have all your gear. Sunglasses? Check. Sunscreen? Check. Reading material to help streamline supply chain operations? Check. These books give you the information you need to improve operations, brush up on existing skills, or gain new ones.

Jim Preuninger

What Midmarket Companies Need to Know About Trade Compliance

Q: What is the status of midmarket companies in the global trade arena? A: Global trade has become increasingly attractive to the midmarket—defined as companies with revenues between $5 million and $1 billion—because of lower sourcing and production costs in some developing countries, as well as rising consumption in some overseas markets. Between 2012 and […]

Ray Greer

Getting a Handle on Regulations and Compliance

Q: How do regulatory changes impact capacity, service, and pricing? A: Numerous regulations and market dynamics have impacted the transportation industry. In North America, for example, the Moving Ahead for Progress in the 21st Century Act, which passed in 2012, resulted in the cancellation of nearly 9,000 bonds and freight forwarder licenses, removing 35 percent […]

Eric Meister

SaaS TMS Facilitates Carrier Management

Q: How can shippers navigate today’s tight capacity market? A: For companies to have the assurance of consistent, competitively priced, service-oriented capacity through the ups and downs of the transportation marketplace, being a shipper of choice is imperative. Here are a few tips to get started: Go beyond rates. Best practice suggests taking a multi-tiered […]

Tom Heine

Does Your Website Help You Stand Out from Your Competition?

Q: Why is an effective company website important? A: Your company’s website is your image to the outside world, so it should be as attractive, relevant, and well-organized as possible. When a potential client or vendor checks you out, more than likely, they will judge you based on your website, so put your best foot […]

Bill Fraser

Empowering Companies Through Integrated Data Flows

Q: What are some key data management challenges in logistics today? A: One key challenge is the different types of information flows. For example, some companies use electronic data interchange; others prefer XML or flat file. The choice often depends on the industry vertical, the company’s capabilities, and how their suppliers operate. For example, in […]

Chad Crotty

Partners and Process Management: Freight Business From the Inside Out

Q: What is the key to managing freight spend in today’s supply chain? A: Efficiency at every level of the supply chain is of the utmost importance in controlling costs. Carriers and shippers alike need to formulate their strategies based on key performance indicators (KPIs). Making routine a simple action such as generating useful reports […]

Luther Brown

Getting a Handle on Loss and Damage Claims

Q: Why are loss and damage claims a challenge for shippers? A: Global shippers face many challenges when it comes to managing loss and damage claims. The top three are a lack of knowledge about claims preparation and filing requirements (including documentation and time frames); a lack of resources to follow through on outstanding claims; […]

Dr. Matthew Waller

Innovation in Business Processes from Northwest Arkansas

Northwest Arkansas is a hotbed for innovations in supply chain management, the effects of which span the globe. Although some argue that various aspects of these innovations started elsewhere, they have, at the very least, been perfected and rolled out broadly in Northwest Arkansas. Though these innovations have been in areas of data science and […]

Bob McKee

Optimizing the Fashion Supply Chain

The debate in fashion over inventory as an asset or a liability may never see an end. Only a few years ago, the CEO of one the largest fashion retailers in the United States said, “I’d rather lose sales than carry (risky) inventory.” What an incredible statement. The head of a major retailer willing to […]

Dan Grimm

Taking a Smarter Approach to WMS RFPs

To understand where request for proposals (RFPs) for warehouse management systems (WMS) often go wrong, imagine for a moment you are being interviewed for admission to your dream college. You try to demonstrate the specific reasons why you would be a great addition to that school. But instead of engaging in a friendly dialog, the […]

Jim Gaskell

How to Create a Forklift Safety Culture

You’re going to remember the time when you thought it wouldn’t happen to you. One of your industry contacts was telling you how they paid substantial OSHA fines for allowing operators to use forklifts even after the operators completed pre-use operational compliance checklists that showed the forklifts were non-compliant. The individual said he didn’t know […]

Tadeusz Dyduch

Measuring the Value of Warehouse Data

In today’s highly global manufacturing and supply chain economy, it’s no surprise that manufacturers need to embrace better communication to manage cultural, geographic, and language differences so as to operate effectively. In the end, better communication means better efficiency, less waste, and higher customer satisfaction. Complex, global economic issues have only increased the difficulty in […]

Bill Pfleger, Richard Schieler

Forklift Design Reaches New Heights

The evolution of forklift design in the past 60 years has had a positive impact on overall building design and distribution productivity. The question of “when is high enough too high” is still being asked and the answer continues to be, not yet. The progression from almost exclusive use of the sit down counterbalanced truck […]

Kevin Pollack

Defending Against the Global Recall Threat

As international supply chains and distribution networks grow in prevalence and complexity, operating risks and logistics are becoming increasingly difficult to mitigate. The challenge of managing the multitude of variables is compounded by the speed at which today’s supply chain must operate. One key area affected by the global economy is product recalls. The number […]

Felecia Stratton

Reaching for the Stars

The United States is challenged by a lack of skilled and technical workers. Some claim widespread offshoring created a generation of job attrition and lost experience. But offshoring is only a symptom of the real problem. Previously, the U.S. education system failed to see and appreciate the true worth of blue- and gray-collar workers, and […]

Implementing an ERP System

Using an enterprise resource planning (ERP) system can significantly enhance supply chain management performance by improving purchasing, inventory control, and information exchange between internal departments, as well as external partners. Mark Butler, manager of professional services at software solutions provider Cincom Systems, offers these insights on implementing an ERP system. 1. Understand your current system’s […]

Senthil Arumugam: Building a Better Way

Senthil Arumugam: Building a Better Way

Senthil Arumugam is vice president of logistics and inventory management at US LBM Holdings, in Buffalo Grove, Ill. He has held this position since 2012. Responsibilities: Benchmarking best practices, implementing technology, consulting on supply chain and continuous improvement, developing mobile applications. Experience: Lean materials coordinator, Alliance Laundry Systems; senior Lean consultant, Caledonia Group; director, logistics […]

Trends—June 2014

Trends—June 2014

Panama Canal Countdown: Port of Los Angeles Goes Big With the completion of the Panama Canal project just around the corner, conjecture about how the expansion will affect shipping patterns continues. East Coast ports and players are bullish. Elsewhere, opinions are more muted. The Panama Canal is making a loud impact, however, on the Port […]

Global Logistics—June 2014

Global Logistics—June 2014

Light at the End Of the Chunnel UK and continental shippers can expect a price reprieve after Eurotunnel announced plans to reduce freight rates through the Channel tunnel. The move comes after the European Commission began legal action to reduce charges and increase traffic. Paris-based Eurotunnel, which operates trains through the tunnel, will cut tariffs […]

Richard Erickson

Best-in-Class Supply Chains Won’t Overlook Freight Payment

As a shipping professional, you play an important role in your company’s physical supply chain. But did you know your role is just as important to your company’s financial supply chain? In today’s global supply chains, encompassing multiple transportation and financial partners, all stakeholders need visibility into transactions, parameters and results of the financial supply […]

Paul A. Myerson

Lean Retail: It’s About Time – and Money

Thanks to forward-thinking retailers such as Walmart and OfficeMax, Lean thinking is spreading in a variety of manufacturing sectors, including consumer goods, apparel, and food and beverage. These retailers have dramatically changed how products are ordered, moving inventory rapidly through their distribution centers to stores by gathering and sharing point-of-sale data with suppliers, and using […]

Need Warehouse Capacity? Outsourcing Gives You an In

To find the right solutions to today’s complex warehousing, real estate, and supply chain challenges, growing companies have three options: hire someone with the expertise you need; train someone on your staff; or enlist help from someone outside your company who already has the skills you need. Shippers should consider seeking that outside help from […]

Michelle Comerford

5 Issues to Consider Before Selecting Your Next Site

For companies evaluating prospective manufacturing sites, transportation cost and service considerations are paramount. Here are five critical supply chain issues businesses must consider when evaluating sites for expansion or relocation. Fuel costs. The price of U.S. diesel fuel has remained higher than $3 per gallon for more than three years, with no sign of dropping. […]

Freight Bill Payment: Meeting the Pepsi Challenge

Freight Bill Payment: Meeting the Pepsi Challenge

When Pepsi Logistics Company Inc. (PLCI) was thirsty for an automated system for billing customers, and processing and paying carrier freight bills, it whet its whistle with Epay Manager from Level One Technologies. To understand Plano, Texas-based PLCI’s thirst for automation, consider its size and scope. PLCI manages parent company PepsiCo’s private fleet, one of […]

Jay Coughlan

Technology Convergence of Forces Offers Improvements for Logistics Sector

A convergence of technology trends is transforming the logistics sector, creating enormous opportunities to operate more safely, efficiently, and competitively. Technology research firm Gartner describes what’s happening in business and our society in general as a nexus of technology and human forces: Social – the technology linkage between people, and the connectivity that enables work […]

Brian Sutter

Fight Inventory Pain Points

We’ve all experienced inventory management pains. Inaccurate inventory counts that cause mishaps, delays because of inaccuracy resulting in dissatisfied customers, costly end-of-year write-offs, and wasted time spent looking for lost inventory, are the most common pain points sited by businesses. While all these things can happen, the best part is, they don’t have to. There’s […]

Brad Brennan

The Importance of Contingency Planning in Automotive Supply Chains

Emergency logistics specialists have been championing the benefits of focused supply chain management for a long time, and the adoption of such policies by vehicle manufacturers is enabling the introduction of new, dynamic, and higher-risk logistics strategies. Supply chain contingency can not only safeguard current operations, but provide support for the increasingly fleet-footed manufacturing footprint […]

Mike Miller

Dispelling Five Common Myths about Voice-Directed Work

Nearly one million workers use voice-directed technology daily in warehousing and logistics applications. These tools can help improve worker safety and reduce employee-training time. Yet many companies still resist investing in voice-directed solutions – often because of one of the following five common misconceptions. Myth: Voice is only applicable for picking workflows. Fact: Voice is […]

Scott Vanselous

What Transportation Providers Gain From an Integrated TMS Platform

Transportation service providers with trucking assets have an edge with customers. Compared to their non-asset counterparts, they can directly control the equipment, drivers and facilities to ensure capacity and customer service, keeping commitments and adapting quickly to market change. Keeping pace with the demands of the marketplace has become increasingly complex, however. Few carriers operate […]

Matt Goodman

Preparing for New Trade Regulations

Major trade regulation changes are affecting the global supply chain, unprecedented in both number and magnitude. Although the changes impact some industries more than others, every company that imports into, or exports from, the United States or Canada will be affected. The majority of the regulations require new licensing, while others mandate significant software updates. […]

Keith Biondo

You Say You Need a Bigger Warehouse?

If you think you need a bigger warehouse, you are not alone. Seventy-one percent of warehouse operators responding to an April 2014 Motorola Solutions survey have their sights set on expanding warehouse operations. Thirty-five percent of respondents say they want either more warehouse space or more locations, while 38 percent want to expand the size […]

Ensuring Import Compliance

Companies moving products into the United States must not only develop expertise about U.S. Customs and Border Protection (CBP) regulations, but also make a continual effort to stay up to date on changes to the rules. Paul Rasmussen, CEO of Zepol, a Minnesota-based provider of international trade tools, offers these tips for ensuring customs clearance […]

Bud Snodgrass: Oils Well That Ends Well

Bud Snodgrass: Oils Well That Ends Well

Bud Snodgrass is director of logistics at Universal Lubricants in Wichita, Kansas. He joined the company in 2013. Responsibilities: Distribution, including warehousing and customer service at 17 distribution centers; all inbound and outbound transportation. Experience: Several positions in marine claims, scheduling and distribution, sales, and other areas, Koch Industries; account executive, Trane – Asset Management […]

Trends—May 2014

Trends—May 2014

TOTO Plumbs the Benefits of Green To gain favor among ethically conscious customers, retailers and manufacturers continue to put a marketing spin on sustainability. Greenwashing has many shades. Often it surfaces in buzzwords such as eco-friendly and recycled. Sometimes it reveals itself as trust in a brand, or the type of ingredients found in a […]

Global Logistics—May 2014

Global Logistics—May 2014

U.S. Welcomes European Invasion A European invasion is coming, but no need to worry—U.S. retailers will be welcome beneficiaries. Many U.S. companies are exploring European materials handling and last-mile strategies as omnichannel complexity, delivery urgency, and urban logistics complicate new market opportunities. A few notable examples of this European invasion were on display at the […]

Tim Minnich

Supply Chain Relationship Management

In a world where trucking capacity becomes constrained, relationships matter. Managing those relationships strategically versus tactically can make a huge difference in the viability and reliability of each company’s supply chain. The first ingredient to successful supply chain relationship management is having the ability to measure a supply chain partner’s performance. The next is possessing […]

Curtis Greve

Liquidate Inventory or Leave Money on the Table

Reverse logistics programs aim to efficiently remove returned and obsolete inventory from the primary sales channel to maximize recovery values while minimizing related financial risk. Retailers and manufacturers liquidate more than 95 percent of overstock inventory and customer returns on the secondary market. When evaluating the effectiveness of their returns process, many executives focus on […]