Articles

Commentary

Dave Silva
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Shedding Light on DIM Weight Returns

Volume shippers who send most of their goods to customers via parcel carriers know that a pound is not always a pound. Dimensional, or DIM, weight is a significant issue that can add up to millions of dollars in shipping expenses. For e-commerce shippers, customer returns are inevitable. Without a clear understanding and plan for […]

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Steve Wood
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Serialization: It’s the Real Thing

To help combat counterfeiting, the premium beverage industry is taking advantage of serial numbers on product packages to uniquely identify products for increased connectivity throughout packaging operations and the supply chain. Premium beverages such as expensive wine, whiskey, and cognac have become an increasingly active market for counterfeiters in China, India, and Russia. It’s easy […]

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Mark Morley
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Greening Your Supply Chain With B2B Automation

Today’s businesses are under increasing pressure to develop more sustainable supply chains, typically part of a broader Corporate Social Responsibility (CSR) initiative. With reducing carbon emissions a cornerstone of many CSR-related programs, developing greener logistics and supply chain networks is key. Replacing manual, paper-based processes with fully automated systems that use electronic business-to-business (B2B) transactions […]

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Shay Scott
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Eight Ways to Find and Retain Qualified Supply Chain Talent

The burgeoning need for talent to operate today’s complex supply chains has begun to garner significant attention. Not only are supply chain management roles expanding at a rate outpacing qualified new graduates, but supply chain is also rapidly becoming more complex, creating the need for existing personnel to dramatically retool their skill sets. These trends […]

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Jim Barnes
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Building Strong Supplier Relationships: Procurement Takes the Lead

As external forces change the expectation of procurement to be more than just the cost police, it’s up to procurement professionals to embrace the role as strategists and advisors. As a leader, it is important to cultivate and maintain good supplier relationships to ensure profitability. Companies struggle in relationships with suppliers for many reasons. For […]

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Steve Leavitt
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How to Stand Out in a Crowded Marketplace

Whatever your business, the success of any company depends on its ability to define its value proposition, and then execute the vision precisely and consistently throughout the organization. Defining a company’s core value proposition requires patience, as well as a deep understanding and appreciation of your customers’ needs and your core competencies. Nearly 30 years […]

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Fred Guelen
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The Future Is Now: Strategic Technology Thinking for Shipping and Logistics Facility Managers

All over the world, forward-thinking shipping and logistics facility management (FM) professionals are frequently turning to next-generation, FM software to efficiently manage their facilities and real estate portfolios. It’s being used to streamline business processes, reduce facility costs, and simplify space and maintenance management. Simply put, it is revolutionizing overall workplace performance and helping businesses […]

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Candace Sider
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Get Ready for Trade Developments

Major developments in global trade, broad in scope and substance, are expected to play a significant role in 2016 and affect nearly every business that imports or exports. Many of these developments represent several years of negotiation or implementation phases. To stay competitive this year, companies should start planning for their implications now. To prepare, […]

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Malysa O’Connor
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The Perfect Order Has Evolved—Has Your Workforce Management Strategy?

If you’re like most shippers, maximizing customer satisfaction and loyalty is at the top of your list of business goals. To accomplish these objectives, your organization must be dedicated to the pursuit of the “perfect order.” The question remains: What really is a perfect order? The perception of the perfect order continues to evolve and […]

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Brett Conner
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Naughty or Nice—Which Retailers and Delivery Services Will Make the Grade this Holiday Season?

The holiday retail season is upon us, and already the first lumps of coal have been delivered, with retailers such as Neiman Marcus and Walmart experiencing unwanted downtime on their websites over the Black Friday weekend. And as we move away from Black Friday, and closer to Christmas day 2015, the pressure will shift from […]

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Felecia Stratton
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Whatever It Takes

So you’re a retailer, and out of stock on a particular item. Then, of course, a customer orders it. What do you do? When outdoor gear retailer Backcountry was faced with an out of stock that would disappoint a customer, an employee went shopping on a competitor’s website, purchased the item with a personal credit […]

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Sid Geddam
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Building the Connected Warehouse

Boxes, pallets, and forklifts aren’t the only things that move throughout a warehouse. Data also flows across a range of warehouse business processes, from the receipt of goods to storage and tracking, picking and packing, and outbound transportation. How effectively a business utilizes that information has a massive impact on warehouse and supply chain performance. […]

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Cheryl Citrone
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Attracting More Women to the Transportation Profession

More than 13 million Americans comprise the transportation workforce, and nearly half of them are eligible for retirement within the next 10 years, according to the U.S. Department of Transportation. Not only is this particular workforce an older population, it’s also male dominated, as women account for as little as 13 percent of transportation occupations […]

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Paul A. Myerson
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RFID: More Than Just a Better Barcode

Radio Frequency Identification Technology (RFID) offers a multitude of benefits that can significantly reduce and eliminate waste in the extended supply chain. RFID, an automatic identification method using electronic tags that have a microchip and printed antenna, is a lot more than just a small improvement from barcode technology. Barcodes offer a status report at […]

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Jerry Stoll
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Dimensioning on the Move

Growing fuel costs and capital expenses paired with a driver shortage have left companies shipping less-than-truckload (LTL) freight scrambling for ways to cut costs. Unfortunately, opportunities to counter fuel costs, eliminate capital investments, and reduce the manpower required to keep business moving are limited. That’s why many shippers are turning to dimensioning technology to gain […]

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James Kilkelly
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IT Asset Disposition Is the Future of Reverse Logistics

While forward logistics optimizes the flow of goods from the producer to the consumer, reverse logistics inverts that flow from the consumer back to the producer. Most often, this includes warranty recovery, value recovery, repair, redistribution, product recalls, used parts, and replacement materials for refurbishment, service, or product contract returns, and end-of-life recycling. In a […]

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Felecia Stratton
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Keep the Change

When developing content for Inbound Logistics, I often ask readers what issues and challenges they face. Dealing with constant change in supply chain management is one hot-button topic that arises repeatedly. Efficient change management is critical in the supply chain because it touches every function within an enterprise. And, as I recently discovered, managing change […]

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Cynthia Bergmann
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Alleviating Gridlock: A Chicago Case Study

To improve the flow of rail operations in the Chicago area, Amtrak CEO Joseph Boardman tasked Amtrak’s Gateway Blue Ribbon panel with examining rail congestion in Chicago and offering recommendations to improve traffic flow and alleviate gridlock. The panel derived its recommendations from extensive interviews with freight and passenger rails; federal, state, and local government […]

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