Articles
Commentary

Six Key Areas Every Purchasing Expert Should Address
There was a time when purchasing was a relatively straightforward task. You found the best price at the best terms and negotiated a contract. Signed. Sealed. Done. Sorry to say those days are long gone. When considering the company’s needs, you need to look very closely at the current economic conditions and trends, and base […]
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Build Your Driver-Friendly Brand
Companies spend tons of money building brand equity, but sometimes risk having it washed away in a flood of bad reviews on social media sites such as Yelp. The same thing can happen to shippers when they are evaluated by drivers serving their facilities. Drivers have always shared their experiences; some may even have reviewed […]
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Product Returns: 5 Myths Busted
Retailers and manufacturers often avoid dealing with product returns until returned inventory clogs up the warehouse or write-offs hit their P&L. When the returns problem gets big enough to force action, they attempt to deal with it as quickly and cheaply as possible. Executives often avoid returns issues because they believe in one or more […]
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Are You Ready for the Capacity Crisis? Oh, It’s Here
Funny thing, predictions. We gravitate toward them, some of us armed with a dollop of healthy skepticism. But when respected analyst John Larkin announced in 2010 that the trucking industry was facing the "mother of all capacity shortages," people listened. We haven’t quite reached the "mother" level yet, but the evidence says it’s not far […]
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Transportation Modeling: Is There Ever an Average Day?
Most large shippers spend a great deal of time and money collecting, analyzing, and maintaining the data used to drive daily transportation planning and execution. When codified and integrated into the shipper’s transportation system, this data becomes the organization’s transportation policy. This policy is comprised of lanes, modes, rates, service levels, capacity, and a multitude […]
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Electronic On-board Recorders: The Gateway to Intelligent Fleet Management
As the transportation industry continues to evolve, more fleets are reverting from commercial on-board computers back to running fleet management software on drivers’ personal devices. The main reason for this is cost, as companies generally view the hardware as free. Personal devices frequently break and need replacement, however, because they aren’t designed for the rugged […]
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House Members Seek to Set Due Diligence Standards for Motor Carrier Hiring
On May 22, 2014, Representatives Duncan (R-Tenn.), Paulsen (R-Minn.), and Davis (R-Ill.) introduced legislation in the United States House of Representatives entitled “To enhance interstate commerce by creating a National Hiring Standard for Motor Carriers,” H.R. 4727 (the “Bill”). If the Bill were to be enacted into law, the states would be prohibited from imposing […]
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The New Retail: Three Legs to Stand On
Did you ever read a magazine or newspaper article and get the feeling that something was missing? It happened to me when I read several business press articles touting e-commerce as the savior of retailers. That "something’s missing" feeling bothered me as I read various vague descriptions of how e-commerce is the driving force behind […]
Read MoreCalculating the Benefits of Freight Bill Auditing
In the world of big data, a decimal point can make all the difference. Because freight charges represent up to 10 percent of a company’s total expenses, identifying and correcting freight bill errors through auditing is crucial, and shippers want to glean the same insights for their global transportation moves as they capture from domestic […]
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Selecting the Right Technology to Support Your Lean Operations
Technology plays a key role in enabling Lean supply chain operations. For example, connecting to suppliers in real time facilitates re-supplying parts and materials for a just-in-time production environment. But choosing the wrong software can create waste in terms of the time, effort, and money spent evaluating, selecting, implementing, and using the system. Surveys commonly […]
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Are You Ready to ACE It?
On Feb. 19, 2014, President Obama signed an Executive Order intended to streamline the export/import process. It establishes December 2016 as the completion date for the International Trade Data System (ITDS), which will allow businesses to transmit, through an electronic "single-window," all the data required to import or export goods. The Automated Commercial Environment (ACE) […]
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How the Internet of Things Impacts Supply Chains
When someone mentions the Internet of Things (IoT), most people think of electronics or wearables – the types of technologies that are driving adoption of a highly personalized “smart” consumer lifestyle. But there’s much more to the IoT story, and more specifically, its impact on the supply chain. Research firm Gartner recently released a write-up […]
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3PL Evolution Continues
For better or for worse, I have been the editor of Inbound Logistics for nearly 25 years—before the term third-party logistics, or 3PL, even existed. That means I spent about two decades (gulp!) watching the evolution of the third-party logistics sector, and all the different types of companies providing value-added logistics solutions. It has been […]
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3PL e-Volution Continues
While the editor of Inbound Logistics is content to use her column to take you on an archeological journey through 3PL history, I prefer to take you on a trip forward. We all know Amazon and eBay as e-commerce titans that match millions of customers with the products they demand, when they want them. Both […]
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10 Steps to Import Compliance
Ever-changing import rules enforced by U.S. Customs and Border Protection (CBP) require companies to remain current on regulations and process methodologies—or risk delays and noncompliance fines. Organizations that fail to comply with current customs rules—even in ignorance—can be designated as high risk, and subject to more frequent inspections and longer processing times in the future. […]
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Retailers, Watch Your Waste Lines
Hazardous waste is no longer an issue facing only industrial manufacturing companies. It has become an area of significant concern for retailers, too. When it comes to managing hazardous waste, retailers must strike a precarious balance between complexity and control. The repercussions of achieving this balance can be significant. Not only do such infractions place […]
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Forecasting Seasonal Surges Keeps Products on the Shelf
During busy retail periods, news of retail imports and spot transportation rates tends to grab all the attention. Less prominent, but more interesting, is the constant seasonal and promotional flux in domestic consumer packaged goods (CPG), and how manufacturers manage the resulting transportation surge. For CPG companies, seasonal volume typically represents one-third of annual shipments, […]
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Could New Fuel Efficiency Standards Lead to Transportation Cost Savings?
In February 2014, the Obama administration outlined plans for improving fuel efficiency and reducing greenhouse gas emissions for American trucks. To support this effort, the Environmental Protection Agency and U.S. Department of Transportation must set new standards for medium- and heavy-duty vehicles. The rules, which the agencies must issue by March 2016, will have ripple […]
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Why Every Manufacturer Needs a Reverse Logistics Solution
The average manufacturer spends nine to 14 percent of total sales on product returns each year, according to an Aberdeen Group study. Yet an estimated 45 percent of manufacturers do not have a reverse logistics solution. They rely on retail or wholesale partners to deal with customer returns, recalls, and seasonal overstocks. Until the mid-1990s, […]
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Panama: Leveraging Opportunities Beyond the Canal
It’s not only shipping lines, railroads, logistics service providers, and multinational firms that want to know to what extent the Panama Canal expansion project will affect business. Every company will be affected plenty, and must be prepared to modify existing distribution operations to reflect the changing world. Why will the Panama Canal expansion have such […]
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