Articles
Thought Leaders
Why Your Company’s Future Depends on Carrier Development
The relationships that companies have with their carriers play a key role in their long-term success. In this RFP season, the emphasis on dedicated freight will further underline the importance of these partnerships.
Read MoreLogistics Technology—Selecting the Right Data Solution
Shippers can generate measurable value from the right data and analytics investments. When applied to logistics and supply chain processes, productivity levels can increase while freight spend declines.
Read MoreHow Freight Management Technology Can Enhance Processes and Relationships
Technology should enhance your transportation experiences, not replace trusted relationships with experienced agents who can strategically deploy technology to ensure that shipments progress smoothly and provide help when necessary.
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Balancing Exception Management and Customer Satisfaction
For ecommerce fulfillment, exceptional customer service is not just about getting orders right but how you handle exceptions when things go awry. It’s critical to have systems to navigate shipment exception challenges and create customer experiences that foster loyalty.
Read MoreAutomating Warehouse Operations: Where to Start and How to Maximize Gains
Deploying automation and robotics in the logistics industry has gained in urgency in recent years. No longer just the prerogative of global corporations, automation is also key for small to mid-size companies grappling with ecommerce acceleration and seeking efficiencies in their supply chain operations.
Read MoreHow Shippers Are Taking Control of Supply Chain Management
Analytics solutions offer visibility into past, present, and future spot and contract market rates, enabling strategic sourcing, planning, and cost management.
Read MoreNavigating Supply Chain Uncertainty and Volatility with Proven Solutions
In 2023, The Logistix company sees its customers’ much more conscientious to their freight spend and notices contracted rates taking precedence along with more insight into forecasts.
Read MoreNavigating the Insourcing vs. Outsourcing Debate in Post-Covid Logistics
Logistics companies must go beyond traditional value propositions. Shippers expect benefits to be delivered at an accelerated pace without sacrificing control and flexibility.
Read MoreSolve Inbound Processing Problems to Boost Fulfillment Performance
Everything flows from the inbound. The absence of a systematic, accurate inbound process makes it nearly impossible to prevent problems in fulfillment operations.
Read MoreA Closed-Loop Solution Provides Savings and Streamlines Supply Chains
Q. Why should a company consider a closed-loop supply chain solution? A. Supply chain disruptions have affected multiple industries this year. A closed-loop approach to your company’s logistics needs allows you to access thousands of additional carriers, enforce business rules throughout the shipment process, identify incorrect charge codes, and easily recoup hard-dollar savings. The cloud-based […]
Read MoreShippers, It’s Time to Seize the Moment and Take Control of Your Rates
The transportation and logistics industry ecosystem continues to adapt and innovate as conditions shift. In the past couple years, shippers have had to contend with increased direct rates and exposure to the spot market, as well as supply chain disruption caused by macroeconomic conditions such as the Covid-19 pandemic. Now, there’s finally a window of […]
Read MoreMaking the Most of Your Logistics Data: How to Prioritize and Contextualize It
Q. How can logistics technologies be utilized as a competitive differentiator? A. Today everyone has access to the same vast offerings in the logistics technology arena. Typically, one solution won’t solve your problem, but it will offer data that enhances your staff to make better and faster decisions. Differentiate from others by putting your own […]
Read MoreNavigating Freight Embargoes: No Need to Panic
Q. Unexpected weather events are on the rise. Is it time to panic over freight embargoes? A. As weather-related events become more common, what are the chances that freight embargoes could disrupt a somewhat upbeat outlook? There’s always a chance that a carrier will set a freight embargo, even in relatively normal years. Freight embargoes […]
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Optimizing Customer Service and Corporate Value
Q. How can a company maximize customer service and corporate value? A. The first interaction is often with the customer service department. This team makes the first impression, setting the tone for the relationship and the perception of how your brand can fulfill their needs. Suppose the experience is pleasant and productive; your credibility increases. […]
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WMS ROI: Is a New WMS Worth the Investment?
When deciding to implement a new warehouse management system (WMS), there will come a point where the return on investment (ROI) is questioned.
Read MoreHow Parcel Shippers Can Prepare for 2023 and Beyond
Every shipper needs to ensure they have a backup plan or an alternative carrier to deliver their packages should a strike occur. What’s more, that plan needs to be in place sooner rather than later.
Read MoreBe Prepared for the Complexities of Mexico Cross-Border Logistics
Customs and legal issues, as well as capacity trends, underline the need for a transportation and logistics partner with the knowledge and experience to make the cross-border transition seamless.
Read MoreWhat Is a Freight Embargo and Why Do Carriers Set Them?
Embargoes are common in less-than-truckload (LTL) shipping. LTL temporary service outages are particularly relevant in today’s carrier market, when demand for freight is at record highs and resources are still lean for many carriers. Q: What is an LTL freight embargo? A: A freight embargo is when a carrier stops accepting loads from shippers. LTL […]
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Should You Build to Suit or Lease Your Next Distribution Center?
As shippers redesign their distribution center strategies to embrace e-commerce, automation, and other trends, the typical short-term response is to lease available space as soon as possible, often at a premium. A strategic assessment of business needs over the long term could take network planning in a different direction. Q: What factors should I consider […]
Read MoreCOVID’s Impact on Warehouse Management Outsourcing
Q: In today’s market, what are the key benefits of outsourcing warehouse management? A: The COVID pandemic has companies reassessing their distribution networks. Many are looking for solutions that improve flexibility and capabilities, while still retaining control and transparency. With the right commercial model, outsourcing warehouse management provides those benefits, and more. Warehouse management companies […]
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