Articles
E-commerce
3PL e-Volution Continues
While the editor of Inbound Logistics is content to use her column to take you on an archeological journey through 3PL history, I prefer to take you on a trip forward. We all know Amazon and eBay as e-commerce titans that match millions of customers with the products they demand, when they want them. Both […]
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Bruce Kulp Scores Big
Bruce Kulp is senior vice president, supply chain and refurbishment, at video gaming and consumer electronics retailer Game Stop, in Grapevine, Texas. He has held this position since 2010. Responsibilities: Procurement, distribution, store allocation, transportation and logistics, refurbishment, materials management, research and development. Experience: Vice president of distribution, vice president of logistics, Electronic Data Systems […]
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Global Logistics—July 2014
On the Scene at CeMAT 2014 For more than 53,000 warehouse and manufacturing facility operators and equipment buyers, CeMAT 2014 was the ultimate shopping expedition. At the biennial event—held in Hannover, Germany, from May 19 to 23, 2014—1,025 exhibitors showed off 4,000 state-of-the-art warehousing, packaging, and inventory management solutions. Occupying 1.3 million square feet of […]
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The Mechanics of 3PL Partnerships
How do you keep a shipper-3PL relationship running smoothly? Learn the tools of the trade.
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Optimizing the Fashion Supply Chain
The debate in fashion over inventory as an asset or a liability may never see an end. Only a few years ago, the CEO of one the largest fashion retailers in the United States said, “I’d rather lose sales than carry (risky) inventory.” What an incredible statement. The head of a major retailer willing to […]
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E-Commerce DC Site Selection: Connecting the Dots
Online and omni-channel retailers set their sites on distribution network optimization, picking fulfillment locations that suit shifting consumer demand.
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Cosmetics Logistics: The Beauty of an Optimized Supply Chain
Makeup and skin care companies follow a multi-step logistics routine to manage retailer requirements and smooth the wrinkles caused by supply and demand friction.
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Same Day Delivery: The Amazing Race
The same-day delivery race puts crowdsourcing, bicycles, and delivery vans on the same team.
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Setting the E-Commerce Gold Standard
As chief supply chain officer for flash sales superstar Gilt, Chris Halkyard’s bright idea to optimize the company’s DC network helped spark supply chain efficiency gains.
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DSW Tries On New SKUs and Stocks
Shoe retailer DSW pairs a new replenishment system with an automated materials handling solution to step up inventory control.
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Minimizing the Financial Impact of Peak Season Returns
As the supply chain world settles in for a long winter’s nap, the reverse logistics world is shifting into overdrive to handle peak returns season. Both retailers and manufacturers report that the percent of returns for 2014 is roughly the same as it was by this point in 2013. The rate of returns for holiday […]
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Customer Service: Delivering the Royal Treatment
As evolving retail models push consumer expectations to the extreme, companies explore new ways to show customers they rule.
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Visions of Customer Service
Tighter links are being forged between customer service and logistics in the retail supply chain. As competition between traditional and online shopping choices heats up, expedited transportation offerings and blended supply chain networks play a pivotal role. Simply put, delivery speed and logistics agility provide the customer service levels needed to win. The main advantage […]
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The Five New Rules of E-commerce and the Path to Successful B2B Online Sales
Does business-to-business e-commerce figure prominently in your organization’s strategic plans? If not, you are missing a key inflection point emerging in the market today. Industry analyst firm Forrester estimates the B2B e-commerce market is expected to reach $559 billion by the end of 2013. This significant opportunity has been recognized by Internet heavyweights Amazon and […]
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E-Fulfillment Strategies That Deliver the Goods
By adding speed and visibility to their logistics operations, retailers delight online customers, and keep them coming back for more.
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8 Ways to Strengthen Online Retailer Supply Chains
Most online retailers are well aware that effective supply chain execution is the strategic heart of their business. Here are eight ways to keep online retail supply chains running smoothly and cost-effectively. 1. Invest in people. Make sure your supply chain managers have adequate experience and knowledge. The right skill set can’t be learned on […]
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e-Commerce: Finding the Sweet Spot
Online retailers seeking new DC and warehouse sites need transportation infrastructure and other resources to support a constant, rapid-fire flow of shipments.
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Improved Warehouse Operations: Cause to Celebrate
Party goods supplier Oriental Trading Company revamps its warehouse technology to keep pace with online sales.
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Surveying the Home Delivery Landscape
Shortly after Claude Ryan and Jim Casey began delivering telegram messages in 1907, they seized on the idea to solve a business problem between department stores and the growing urban population in Seattle: managing home delivery of store-bought products. These new urbanites mostly walked or used streetcars, with only a few owning early automobiles. Safely […]
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