Articles
E-commerce

USPS, DHL eCommerce Expand Long-Term Final-Mile Partnership With $10 Billion Parcel Delivery Agreement
For USPS, the agreement offers stable parcel volume growth as the organization continues trying to offset structural declines in traditional mail. For DHL, the partnership avoids the substantial capital investment required to build a nationwide residential delivery operation from scratch.
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Ecommerce Networks: An Insider’s View
A few years ago, I sat with a midmarket retailer who admitted something I hear more often than most people might expect: “We built our network for a world that doesn’t exist anymore.”
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Fill Rate Explained: Benefits, Fill Rate Formula, and More
In wholesale, retail, and logistics operations, fill rate is one of the most important indicators of inventory performance and customer service. This guide is intended for supply chain professionals, inventory managers, and business leaders seeking to optimize order fulfillment and customer satisfaction. Understanding and optimizing fill rate is crucial for maintaining customer loyalty and operational […]
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PRODUCT SPOTLIGHT: Ecommerce Innovations
Warehouse technology continues to evolve across fulfillment, storage, inventory management, and parcel visibility. Here’s a look at new solutions designed to improve operational flexibility.
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Try Things, Fail Fast, and Take Responsibility
RepSpark CEO Meghann Butcher shares her playbook for scaling a B2B ecommerce platform—from building a culture of radical transparency and ‘failing fast’ to optimizing the supply chain with real-time inventory and AI.
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Random Stow or the Disorganized Warehouse?
Random Stow is a warehouse putaway method driven by an algorithm developed by Coupang, an ecommerce monster and formidable Amazon competitor. For the Korean market, Coupang uses this counterintuitive warehouse management method, which stores items wherever there is open shelf space, rather than grouping similar SKUs together. The warehouse might look disorganized. But it is […]
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Ecommerce Fulfillment: 7 Pitfalls to Avoid
Seven costly mistakes can slow your shipping and sink customer trust. Here’s how to avoid those errors and build an agile, resilient ecommerce fulfillment operation.
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For Shauna Bowen, Curiosity and Accountability are Non-Negotiable
Shauna Bowen embraces three pillars of leadership—servant leadership, transparency, and a growth mindset—to power Radial’s digital transformation and help clients achieve their goals.
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Direct-to-Customer Delivery Guide
When your customer needs the product right away, these providers offer the technology and delivery networks to make it happen quickly and cost effectively.
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Beyond the Shelf: Unpacking the Future of Retail Logistics
Five key advances—from AI to smart mailboxes—are helping retailers adapt to a complex, demanding and evolving market.
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Target Expands Next-Day Delivery, Raising the Stakes in Retail Logistics
The retail giant is shifting its fulfillment model to reach more customers, faster.
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Pick a 3PL That Evolves
Growth in 3PL solutions is influenced by your demands. Data shared by more than 200 3PLs and thousands of their customers for this year’s 3PL Perspectives survey offers the following key takeaways that can guide demand-driven enterprises as they seek to align with new partners. 3PLs go hybrid. The percentage of pure-play asset-based 3PLs has […]
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Ecommerce Fulfillment: How to Keep It Rolling
Ecommerce retailers convey confidence despite facing barriers. Here’s how they stay on track.
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Enter: A Warehouse Robot with Finesse
“Numb and dumb” no more, the new Vulcan robot from Amazon features a capability that has eluded robotics: a sense of touch. The result? Tangible benefits for order fulfillment.
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The Future of Predictive Shipping and the Amazon Advantage
The future of predictive shipping will be defined not by a single end-to-end platform but by the ability to integrate and optimize across a fragmented supply chain ecosystem.
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Scaling Omnichannel Fulfillment to Meet Demand
Consumers have never had more choices. They can go to a physical store to shop, order products on their phones or laptops to ship directly, or buy online and pick up at a retail location near them. Ecommerce volumes reflect this multi-channel environment.
Read MoreThe Impending Death of De Minimis: Supply Chains Navigate Cross-Border Shakeup
The impact of ending the de minimis loophole in the United States can hardly be overstated. Will it completely go away? Will ecommerce cross-border shipping become prohibitively expensive as a result? Here’s one expert’s take on what’s next.
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Micro-Fulfillment Explained: Key Benefits and Strategies for Ecommerce Success
Discover the key benefits of micro fulfillment and essential insights for businesses looking to enhance efficiency and customer satisfaction.
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10 Best Supply Chain Companies of 2021
Supply Chain Management of Any Company: 10 Best Examples in 2021 Gartner’s annual global Supply Chain Top 25 identifies today’s supply chain leaders and highlights their best practices. MORE TO THE STORY: Supply Chain Masters Lead the Way Who Else Made the List? Amid severe and ongoing disruption, organizations that can juggle conflicting priorities to […]
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Global Online Shopping Revolution: How Online Retailers Can Thrive
Now that ecommerce is a global phenomenon, what can online retailers do to captivate shoppers, ensure repeat purchases, and tap into new revenue streams? The latest Online Shopper Trends Report by DHL reveals the trends that small and medium-sized businesses cannot overlook.
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