Articles
E-commerce
5 Ways to Improve Fulfillment Center Efficiency
To capitalize on the e-commerce boom, fulfillment centers—which are different from distribution centers in that they do not distribute inventory but fulfill customer demand in either B2B or B2C businesses—need to scale and react nimbly and agily. Fulfillment centers must also be as efficient as possible to maximize customer satisfaction. Fulfillment centers do not generate […]
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H.O.W. | How to Transform the Supply Chain for Omnichannel Retailing
As retailers transform their market strategy to embrace new e-commerce and marketplace channels, their supply chain must be ready to pivot as well. Some brick-and-mortar merchants are adding online sales, direct and through partners, while some online retailers are investing in physical stores. Either way, e-commerce will continue to play a larger role in retailers’ […]
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Educating the Supply Chain – SMC³
Jump Start 2018 provides shippers, carriers, 3PLs, and other supply chain professionals with indispensable insights about trends and challenges in the wider logistics arena.
Read MoreSurvey: Customers Place a High Priority on On-Time Holiday Shipping
27 percent of U.S. customers would rather get a root canal than have personal holiday shipments come late, according to a DHL holiday customer survey that reveals on-time shipments are a high priority. The survey helps to better understands customer trends and challenges this holiday season, and uncovered key business priorities for the holidays, and how they […]
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The Last Mile—History Repeating As Supply Managers Face Peak Season – Crane Worldwide Logistics
Nothing new is ever really created, just updated to meet the current environment or situation. When looking beyond the "hype" of all the new, innovative services and suppliers in the logistics space, we find that delivery service capability has already been efficiently and successfully implemented in the past. We only need to look back to […]
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Collaborative Supplier Management: The Key to Beating Holiday Fever
The holiday season—and accompanying spike in product demand—is no longer confined to the end of the year. With holiday celebrations in at least eight months each year—from Valentine’s Day to Easter and the Fourth of July—and nearly every product category from candy to clothing and home furnishings affected, retailers need to fine-tune their e-commerce strategy […]
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Solved: Creating an Omnichannel Approach for a Sporting Goods Maker – Crane Worldwide Logistics
The Challenge The client is a leading global designer, manufacturer, and marketer of consumer products in the global outdoor and sporting goods market with distribution through wholesale and e-commerce retail chains. The client faced: Dependence on a primary wholesale business model for the majority of its revenue. Increasing global demand for its products (9.8% CAGR […]
Read MoreE-commerce Retailers Target Germany
Germany is the most important European future market for U.S. brands expanding their e-commerce business (see chart), according to Internationalizing Your Brand in 2017, a study of e-commerce retail decision makers commissioned by Arvato and conducted by the Worldwide Business Research Digital agency. Companies that focus consistently on omnichannel and offering convenient, flexible, and reliable […]
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Consumer Behavior: The Missing Link
In today’s highly competitive, omni-channel market, companies are realizing the path to success hinges on their ability to understand consumer behavior. Retailers and manufacturers can unlock significant competitive advantage by leveraging consumer insights to make category decisions and create localized merchandising assortments. Most companies lack the ability to mine and leverage important customer data, and […]
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E-Commerce Commentary: Three Ways Shippers Can Improve Customer Satisfaction
The Amazon Effect continues to weigh heavily (pun intended) upon the supply chain. Consumers expect to receive packages at their homes within a few days—or within a day—of placing an order, and the demand for lightning-quick fulfillment coupled with the myriad of small-order additions has led to a complex operating environment for supply chain leaders. […]
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Supply Chain Be Nimble,
Supply Chain Be Quick
To deliver a seamless and positive customer experience, retailers must adopt an omnichannel mindset and ensure supply networks are nimble enough to quickly respond to consumer demand, regardless of where or how shoppers interact with their brands. Omnichannel retail is synonymous with speed—shorter product lifecycle, quicker turnaround on promotion, and faster delivery expected by customers. […]
Read MoreSupply Chain Commentary: Prepare for Mobile Commerce
E-commerce, m-commerce, and now app-commerce. Mobile commerce is expected to become a $250-billion market by 2020, with an increasing number of sales being done via smartphone apps. According to the 2017 UPS Pulse of the Online Shopper, shoppers make 25 percent of online purchases with apps, a number expected to spike quickly in coming years. […]
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How Reduced Packaging Waste is Key to Sustainability
Aiming for a green supply chain not only reduces costs but also is socially responsible. Shippers are turning to innovative solutions to reduce packaging waste and emissions as key components of their sustainability efforts. More customers than ever choose to purchase from sustainable companies. In fact, 91 percent of global consumers expect companies to do […]
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Recent Industry Disruptions Challenge, Improve Retail Logistics and Supply Chain – WSI
American consumers are now living in an era of supply chain domination, in which we sometimes sacrifice privacy for convenience, or a few extra dollars for speed. Amazon drones drop small packages on our doorstep the same day. Meals arrive on urban doorsteps via tiny robots moments after placing the order. Naturally, the retail industry […]
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Developing Innovative Delivery Services That Delight Customers
To compete in today’s retail landscape, companies must differentiate themselves to meet consumer demands and drive brand loyalty. Many retailers are reassessing every aspect of their supply chains—including their delivery services—and implementing digital processes to ensure superior consumer experiences. Many consumers are willing to pay more for a better shopping experience. In recent years, retailers […]
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E-Commerce: The Great Retail Equalizer
From small, local businesses to national giants, merchants fashion e-commerce strategies to attract and delight consumers in an ever-more competitive market.
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Warehouse Upgrade: Of Boxes and Briefs
MeUndies used to get its knickers in a knot during the holiday rush. But a new WMS has it in better shape.
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5 Ways Automated Dimensioning Helps Optimize First Mile Logistics
E-commerce is not just changing the retail industry, but significantly impacting logistics as well. Reaching $394.86 billion last year, e-commerce has increased 15.6% compared with $341.70 billion in 2015. With such an increase in e-commerce sales, the need for an efficient delivery service has never been so high. Customers are greatly influencing the delivery of […]
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Sweep the Dock for E-Commerce Insight – Transportation Insight
An e-commerce epiphany is speeding through the global supply chain from the shipping dock to the boardroom. Consumers have seized control of logistics spending, and "supply chain as we’ve known it" is not coming back. According to the 28th Annual CSCMP State of Logistics Report, "Accelerating into Uncertainty," for the first time, parcel and express […]
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