Articles
E-commerce
Revisiting Brand Management Policies
The recent health crisis has increased online sales and expanded the kinds of products shipped to consumers. As consumers, shippers, and retailers get more comfortable with online commerce, the trend away from brick-and-mortar sales will likely continue, even after the health crisis eases.
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Reverse Logistics: It’s All Coming Back to Me Now
How to recoup maximum value on a product when the first sale doesn’t work out.
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Working Like a Dog to Fill Pet Food Surge Orders
When significant growth at all-natural pet food company The Honest Kitchen compelled leadership to rethink its omnichannel logistics strategy three years ago, the company turned to long-time partner Saddle Creek Logistics Services for solutions.
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E-Commerce Trends Drive Automation Initiatives
Q: Do you think the adoption of automated systems will increase with the accelerated e-commerce penetration rate? A: Based on what we have seen in the past several months, the answer is a resounding yes. Someone a long time ago said, "necessity is the mother of invention." I recently had a 3PL prospect, who is […]
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The Three Trends Driving Supply Chain Efficacy in 2021
Change is the one constant in supply chain management. And today, shippers need a flexible, agile, and data-driven process to control freight spend. Given the state of last year’s record-breaking e-commerce growth and the uncertainty in the market today, it’s essential to know how a few trends will shape the rest of 2021 and build […]
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SEKO Partnership Provides Ecommerce Efficiencies for Retailers
Retailer Shein streamlined supply chain operations by leveraging the partnership between Air-City and SEKO, allowing shippers to move express ecommerce orders efficiently across international borders.
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Accelerating Innovation to Meet Supply Chain Challenges
Innovation is a cornerstone and driving principle at ID Logistics. These three winning projects exemplify our mission to continually drive process improvements and boost service levels.
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Speed, Reach & Flexibility Are Critical to Supply Chain Success in COVID Era
The pandemic has vastly accelerated the growing digital commerce space. Reports show ecommerce leapt years ahead in progress in just months with spending up 30% from the beginning of March through mid-April 2020. A rapid change in customer behaviors, driven by the pandemic, led to an explosion in social commerce, a faster evolution of omni-channel […]
Read MoreRevisiting 2020
This was a year like no other for supply chain and logistics management. here’s what we’ll remember about 2020.
Read MoreDHL Shares Strategy for Peak Season and Beyond
E-commerce is up 65% year over year, and expected to surge more than 50% during the busiest peak week, according to Chet Paul, senior vice president at DHL Express; Kraig Foreman, president at DHL Supply Chain; and Craig Morris, chief information officer at DHL eCommerce Solutions. In a media call, the DHL execs shared how […]
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E-Shoppers: It’s a Mall World
Online shoppers across the globe are buying from marketplaces and international retailers, relying more on digital devices and seeking alternate delivery options, according to the latest UPS Pulse of the Online Shopper study. Almost all online shoppers in the markets surveyed shop at marketplaces—third-party e-commerce sites that let multiple merchants sell products. In Mexico, 99 […]
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Think Big, Act Small
Business disruption is creating disproportionate opportunity for mid-size forwarders, logistics solutions providers, and 3PLs. The maxim “He who is closer to the customer wins” is in play here. Says who? A recent survey by Barclays/BOD on the state of logistics confidence levels finds that “larger companies have generally found things more difficult than smaller ones, […]
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What Makes a Go-To Ecommerce Partner? Ask Baboon To The Moon
With command over inventory as well as every order, return and exchange in the bag, backpack maker Baboon To The Moon is over the moon about their e-commerce fulfillment partner Port Logistics Group.
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Home Improvement on a Winning Streak
The pandemic continues to boost sales for home improvement retailers as consumers spend much of their time at home. Total retail sales in the category were up 11% in July 2020 year over year according to the Department of Commerce (see chart), and consumer spending in the home category soared in April 2020 after stimulus […]
Read MoreMacy’s Parades Digital Lead
Digitally mature retailers better reacted to COVID-19 disruptions, finds a study by tech company Incisiv. Based on performance along the customer journey, the study names the top North American apparel retailers in digital maturity: Overall 1. Macy’s 2. Kohl’s 3. Neiman Marcus 4. Target 5. Nordstrom 6. Ann Taylor 7. Chico’s 8. J.C. Penney Co. […]
Read MoreThe Need for Shipping Speed
Consumers now make 58% of their purchases online since COVID-19 began compared to just 32% before the pandemic, and many will spend more for expedited shipping, says a LaserShip survey. The study reveals: Gen Z and millennials are more likely to shop at new retailers if expedited shipping is provided compared to older generations. 40% […]
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Easing E-Commerce Pain Points
Although key logistics capabilities are needed to build and maintain successful e-commerce operations, few brands excel at them, according to a study from Geodis and Accenture Interactive. The study highlights: E-commerce acceleration: Brands estimate that e-commerce in 2020 will represent nearly half of their sales. Before COVID-19, companies were making 34% of their sales online. […]
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E-Fulfillment Picks Up Speed
How e-commerce companies and transportation services meet demand when fast delivery isn’t fast enough.
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Omnichannel and Supply Chain Work Together for Competitive Advantage
The days of going to a department store to shop for a TV, viewing the options, and making a purchase now seem quaint. The emergence of the internet, smartphones, social media, and other technologies has opened a world of new options for consumers and businesses to review, research, and buy online with ever-increasing delivery choices.
Read MoreWhat’s the Holiday Sales Scenario?
The holiday retail season will play out in one of two ways—a relatively stable year-over-year sales increase of 0% to 1%, or a jump of 2.5% to 3.5%—both of which are lower than prior years, according to Deloitte. Scenario one: Consumers experience growing anxiety about their health and finances. This reinforces the current high savings […]
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