Retail Archives - Page 22 of 24

Global—February 2014

Serving Returning Customers In a fickle economy, retailers want consumers to be less discreet about their discretionary spending. One way they can encourage that is to make it easier for customers to return impulse buys or unwanted holiday gifts. But returns can add significant costs, especially when it involves cross-border business. Take, for example, online […]

| 3PL | Retail | Reverse Logistics | Supply Chain Management

Managing Retail Returns: The Good, the Bad, and the Ugly

Retailers have to cope with all kinds of returns—from apparel that just didn’t suit the customer, to expired products that are no longer saleable, to recalls endangering public safety. Here’s how retailers handle this range of returned goods to recover maximum value.

Cosmetics Logistics: The Beauty of an Optimized Supply Chain

Makeup and skin care companies follow a multi-step logistics routine to manage retailer requirements and smooth the wrinkles caused by supply and demand friction.

The Direct Sales Supply Chain: Where There’s a Will There’s Amway

George Calvert, chief supply chain and R&D officer for Amway, calls on Inbound Logistics to talk about the direct sales business and how Amway’s supply chain is adapting to globalization, new technology, and changing consumer behavior.

Setting the E-Commerce Gold Standard

As chief supply chain officer for flash sales superstar Gilt, Chris Halkyard’s bright idea to optimize the company’s DC network helped spark supply chain efficiency gains.

DSW Tries On New SKUs and Stocks

Shoe retailer DSW pairs a new replenishment system with an automated materials handling solution to step up inventory control.

Minimizing the Financial Impact of Peak Season Returns

As the supply chain world settles in for a long winter’s nap, the reverse logistics world is shifting into overdrive to handle peak returns season. Both retailers and manufacturers report that the percent of returns for 2014 is roughly the same as it was by this point in 2013. The rate of returns for holiday […]

Customer Service: Delivering the Royal Treatment

As evolving retail models push consumer expectations to the extreme, companies explore new ways to show customers they rule.

| Customer Service | E-commerce | Retail | Supply Chain Management

Visions of Customer Service

Tighter links are being forged between customer service and logistics in the retail supply chain. As competition between traditional and online shopping choices heats up, expedited transportation offerings and blended supply chain networks play a pivotal role. Simply put, delivery speed and logistics agility provide the customer service levels needed to win. The main advantage […]

Putting Stock in Retail Analytics Tools

For Kleenex maker Kimberly-Clark, managing inventory at retail stores in China was nothing to sneeze at—until it found an analytics solution that delivers comprehensive stock data.

September 20, 2013 | Automotive Logistics | Retail | Supply Chain Management

The Nuts and Bolts of the Automotive Aftermarket Supply Chain

Whether it’s time for a tune-up, a vehicle won’t start, or a teenager just wants to pimp his ride, auto aftermarket supply chains are geared up to deliver the parts and accessories that keep drivers on the road.

August 20, 2013 | Logistics I.T. | Retail

Retailers Try I.T. On for Size

As retailers shop for ways to adapt to e-commerce and changing consumer behaviors, logistics technology provides the perfect fit.

July 31, 2013 | Logistics I.T. | Retail

Bringing Supply Chain Visibility to the Last Frontier

A Web-based shipping tool helps Classic Alaska Trading Company tame the wilds of its inventory and fulfillment operations.

| Retail

Discount Apparel Logistics: Outfitting the Outlets

As consumers embrace bargain hunting, off-price apparel retailers re-style their supply chains to meet demand.

June 20, 2013 | Green Logistics | Retail

Green Logistics The Walmart Way

Why sustainability best practices are part of the retailer’s supply chain DNA.

E-Fulfillment Strategies That Deliver the Goods

By adding speed and visibility to their logistics operations, retailers delight online customers, and keep them coming back for more.

| 3PL | E-commerce | Retail | Supply Chain Management

8 Ways to Strengthen Online Retailer Supply Chains

Most online retailers are well aware that effective supply chain execution is the strategic heart of their business. Here are eight ways to keep online retail supply chains running smoothly and cost-effectively. 1. Invest in people. Make sure your supply chain managers have adequate experience and knowledge. The right skill set can’t be learned on […]