Articles
Retail
Retail Inventory: Old Method, New Tricks
Toshifumi Suzuki led 7-Eleven Japan’s spectacular rise from small licensee to the highest-grossing retailer in Japan. At the heart of his strategy was a simple management framework called Tanpin Kanri. The idea is simple: Take an active, rather than reactive, approach to restocking shelves.
Read MoreWhere Do Consumer Loyalties Lie?
With 72% of consumers saying they will continue buying online via pickup or delivery, retailers need adequate local shipping processes as well as speedy delivery, says a recent report from SOTI. Highlights from the survey reveal: Shipping experience influences consumers’ purchase decisions: 56% of consumers find shipping time the most frustrating aspect of ordering goods […]
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9 Innovative Ways to Manage and Meet Demand Surges
Retailers uncover new ways to respond to anticipated and unexpected order spikes so they don’t lose the sale.
Read MoreMichael Shaughnessy: Honed for the Holidays
Michael Shaughnessy is senior vice president, supply chain, operations, and emerging markets, with Balsam Brands, which designs and offers home decor, including under its flagship brand, Balsam Hill.
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Vertical Focus: Consumer Packaged Goods
Green Things Come in Small Packages The Sustainability Consortium, a global nonprofit focused on transforming the consumer goods industry, formed a new recycling coalition to address small-format packaging, which is commonly used in cosmetics and food supply chains. Small-format packaging consists of items such as beverage bottle caps, lip balms, travel-size shampoo bottles, and other […]
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Shippers Stock Up
As the pandemic continues to impact supply chains, retailers go shopping for third-party logistics providers to gain end-to-end control.
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Finding a Home for Holiday Returns
Record retail sales, including a growing share of online purchases (see chart), mean that more returns than ever are flooding warehouses. U.S. holiday retail sales were up 8.5% compared to 2020, says data from Mastercard, and 66% of consumers will likely return at least one gift. At 18%, the e-commerce return rate is almost twice […]
Read MoreWhat is the biggest supply chain lesson you learned from the past two years?
The fragility or brittleness of a global marketplace so deeply dependent on just-in-time inventory. Any event, whether a pandemic, hurricane, or a container ship stuck in the Suez Canal, creates immediate disarray. In response, retailers have reverted to “just-in-case” practices, building up large safety stocks. It has become a choice between risking a stock-out or keeping costly excessive inventory. Where is the balance?
Read MoreWhat’s The Word? The Language of Logistics
Upstream vs. Downstream Some organizations divide the supply chain into two parts to simplify management: upstream and downstream. The upstream supply chain includes all activities related to the organization’s suppliers, which source raw material inputs to send to the manufacturer. The downstream supply chain refers to activities post-manufacturing, namely distributing the product to the final […]
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Is There an End to Amazon’s Impact?
The absorption of industrial real estate is setting all-time highs as consumer demand, with COVID-19 as its catalyst, has shifted to a greater dependency on consumers having products shipped to them rather than them visiting brick-and-mortar retailers.
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