Articles
Commentary

Good Question: What phrase would you create to describe a supply chain trend or development?
From the “productization of delivery” (think super delivery) to “dot plot mania,” readers get creative and coin terms describing the latest supply chain developments.
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Inflation Innovation Stagnation
Achieving demand-driven enterprise status would have been impossible without the innovative technology-driven processes brought to bear on how we source, ship, and fulfill product, all while meeting evolving customer needs and demands.
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5 Ways to Prepare for Supply Chain Disruptions
If we’ve learned anything during the past two years, it has been about market disruptions—even to the point of the disruptions being disrupted. While accurate crystal balls are tough to come by, let’s explore five trends and how they may provide clues to solve for continued supply chain disruptions.
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Prioritizing Meaningful and Safe Work
We must create a supply chain—link by link—with working conditions where everyone, from the warehouse employee to the end consumer, wins.
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Building Industry-Focused Solutions
Based on the magnitude of challenges that industries face, we need something that incorporates innovation and takes us from just-in-time to just-in-case strategies. It’s time for supply chain reimagination.
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Debunking 7 Misconceptions about Logistics Performance Metrics
Key performance indicators (KPIs) are an essential part of sound supply chain management — at least that’s what 83% of your peers think.
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Real-time Data Isn’t the Only Thing Supply Chains Are Missing
Before the polar vortex in Texas, the biggest logjams at the Port of LA, and the start of the Great Resignation, McKinsey found that major production disruptions were estimated to occur every 3.7 years. In the months since, it has become clear these incidents are far too common to be referred to as black swan […]
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Manufacturing Supply Chains: Solving Workforce Challenges with Output-Based Staffing
The COVID-19 labor shortage has made hiring and retaining top employees more important than ever as companies scramble to staff up. Employers are hustling to fill enough positions to return to full output, while employees can pick and choose between jobs competing to offer the best benefits and pay. Better wages and quality of life […]
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Democratizing Global E-Commerce?
Many small and mid-size enterprises (SMEs) report friction due to inflation and COVID. One way to rise above those headwinds is to expand both consumer and business-to-business e-commerce sales. But many SMEs don’t have the spend or techno skills to form a winning strategy to compete with the e-commerce big players who dominate the market […]
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How Strong Trading Relationships Help Win and Retain Customers
The most effective supply chains are built on a firm foundation of cooperation between suppliers and distributors. Strong trading relationships have a significant impact on just about every measure of performance: customer service, transportation and storage costs, risk, forecasting, lead times, and even product development. The best way to ensure that your supply chain is […]
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Order Management System+Online Store=The Best Customer Experience
A majority of buyers say they will abandon a brand after just one negative experience. Retailers must look at the entire purchasing process—from browsing and checkout through delivery and returns—as every interaction is crucial to developing a lifelong customer. Here are some pre, during, and post-purchase solutions an order management system (OMS), working in tandem […]
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Tips to Overcome Year-Round Labor Challenges
The logistics sector is expanding. The Logistics Managers’ Index, which is calculated using a diffusion index in which any reading above 50 indicates that logistics is expanding, came in at 65 in June 2021 and a record-high reading of 76.2 in March 2022. Continued growth is shifting how companies approach hiring. Continued growth as a […]
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Good Question: What’s your best tip for retailers pivoting to direct-to-consumer (DTC) fulfillment?
Successful DTC fulfillment comes down to balancing customer acquisition cost, conversion rate, and average order value (AOV). AOV is critical—if it’s too low, shipping costs will eat up your margins. Keep AOV up by bundling products and using shipping partners who offer flexible fulfillment options that scale with you. –Aaron Galer SVP of Strategic Partners […]
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What’s the Word: the Language of Logistics
Load Balancing To load balance inventory means to distribute inventory across a network of warehouses with the main purpose of positioning inventory closer to the end customer prior to purchase. Retailers load balance inventory to reduce last-mile costs and ensure faster delivery. When leveraging a well-balanced network, it also allows for redundancy in their supply […]
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5 Phases of Disruption Response
While supply chain problems appeared at first to be temporary ramifications of the pandemic, research now suggests that restoring previous supply chain functioning will take more than time. New solutions will have to be developed, and innovation in the tech space will have to be part of these solutions. In a recent presentation, Palash Barandwaj, […]
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AMRs Move Dock-to-Stock Metrics in the Right Direction
Manufacturers, 3PLs, distributors, and retailers are under pressure to get goods picked, packed, and shipped faster than ever. Here’s the thing, though: it will be difficult to get orders out the door on time if raw materials or pass-through inventory aren’t processed efficiently. That’s why any conversation about improving outbound processes—especially when exploring automation as […]
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How Location Intelligence Improves Supply Chain Management
The effects of the pandemic have strained the global supply chain, resulting in manufacturing and shipping delays that impact nearly every business that receives goods or ships products. It’s clear that supply chain management now requires an increasingly digitized strategy. That’s why companies should use real-world data, like location intelligence, to enhance their supply chains. […]
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Steering the Future of Autonomous Vehicles
Autonomous vehicles could reshape the trucking industry, presenting a solution to improve safety and can be a freight mobility multiplier to support supply chain efficiency and reliability. But a patchwork of state laws creates a hindrance to implementing emerging technology. Currently the United States has no federal guidelines for how autonomous trucking vehicles should operate. […]
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Cut Carbon Emissions With Multi-Modal
The transportation industry is responsible for almost 30% of total U.S. greenhouse gas emissions, making it the largest contributor in the country. It’s also one of the largest opportunities for improvement. While many worry that going green might be expensive, sustainability and cost savings go hand in hand for shippers. Moving freight with a mix […]
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10 Ways KPIs Combat Disruptions
It’s essential to measure performance to create a competitive advantage and prepare for unpredictable events. Therefore, I have put together my “10 commandments” of key performance indicators (KPIs) to mitigate supply chain disruptions. 1. Make Sure KPIs Align with Overall Business Goals. What are your specific goals? Are those goals limited by staff hours or […]
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