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Retail

NOTED: Supply Chain Highlights

NOTED: Supply Chain Highlights

Good Works J.B. Hunt Transport Services awarded $55,000 to 55 classrooms as part of its Adopt-a-Class program, which provides schools with resources to obtain learning supplies and other essentials. Atlanta-based Americold and Feed the Children worked with the Mayor’s Office of International and Immigrant Affairs-Welcoming Atlanta to distribute 8,000 ready-to-eat meal kits to students throughout December […]

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VERTICAL FOCUS: Pet Supplies

VERTICAL FOCUS: Pet Supplies

Biofuels: A Pet Peeve A proposed EPA rule has the pet industry howling. The rule would establish required Renewable Fuel Standard (RFS) volumes and percentage standards for 2023, 2024, and 2025 (see chart). The EPA also recommended a series of modifications to strengthen and expand the RFS program. The pet food industry’s response was swift […]

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Walmart Takes to the Skies

Walmart Takes to the Skies

Retailers continue to look for new ways to meet consumer demand for fast delivery. Many, including Walmart, are banking on drones. For a cool $3.99, Walmart customers who live within one mile of a participating store can now have thousands of eligible products delivered to their home via same-day drone delivery. Walmart expanded its DroneUp […]

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Automation: From Benefit to Necessity

Automation: From Benefit to Necessity

Even prior to the pandemic, consumers were demanding. Since the rise of e-commerce, end users expect the ability to order what they want, when they want it, via the channels they want. Brands are adapting to this demand by offering curbside pickup, third-party delivery services, direct-from-social media purchasing, and a variety of other channels to cater to different consumer preferences.

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Logistics Technology: The Unsung Hero of Convenience Commerce

Logistics Technology: The Unsung Hero of Convenience Commerce

As consumers embraced online ordering during the pandemic, e-commerce sales ballooned from $571.2 billion in 2019 to $815.4 billion in 2020—a 43% jump—according to a recent Census Bureau retail survey. Although online sales have cooled since the initial pandemic-driven fervor, consumers continue to drive convenience commerce, with e-commerce sales increasing 6.7% in Q1 2022. More than 20% of consumer spending from January to March occurred online.

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How Macy’s Avoids Inventory Glut

How Macy’s Avoids Inventory Glut

Retailers across the country are struggling with inventory pileup due to 2021’s massive supply chain delays. Unloading these previous-season goods has become a top priority for the upcoming holiday and winter season. But Macy’s is singing a different tune: the retailer managed to avoid most of this inventory glut, and reported to the Wall Street Journal that more than half of its offerings for the holiday season will be new.

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Order Management System+Online Store=The Best Customer Experience

Order Management System+Online Store=The Best Customer Experience

A majority of buyers say they will abandon a brand after just one negative experience. Retailers must look at the entire purchasing process—from browsing and checkout through delivery and returns—as every interaction is crucial to developing a lifelong customer. Here are some pre, during, and post-purchase solutions an order management system (OMS), working in tandem […]

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The Music Man

The Music Man

Phil Rich brings strategy, patience, fundamentals, focus, positive feedback, corrective direction, and celebration of achievements to everything he does—from playing guitar to flying planes. One way or another, Phil Rich was destined for a music career. His military service included nearly seven years as a guitarist and sound engineer in the Navy Band. Back in […]

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Competing in the Age of Instant Delivery

Competing in the Age of Instant Delivery

Much of the instant delivery attention is on startups spending heavily to acquire new customers, while grocery chains and big box retailers also compete for visibility in the space. The one thing they all have in common? Knowing that consumers desire convenience and want their online orders delivered within hours, if not minutes. Serious challenges, […]

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Vertical Focus: Outdoor Retail

Vertical Focus: Outdoor Retail

Kicking Up Sustainability VF Corp.—parent company of several outdoor gear brands including The North Face and Timberland—has upped its commitment to supply chain sustainability. David Quass, the company’s new senior director of sustainability for EMEA, has signaled a greater commitment to environmentally friendly concepts such as regenerative agriculture and using recycled materials. The North Face […]

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Grocery Shortages: The Worm in the Apple

Grocery Shortages: The Worm in the Apple

It started with toilet paper. Spurred by the onset of the pandemic, consumers bought toilet paper rolls in droves. Sales of the product rose 60% annually in March 2020, according to the Statista Consumer Market Outlook. On April 19, 2020, toilet paper was out of stock in nearly half of U.S. grocery stores, estimated NCSolutions, […]

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Vertical Focus – Electronics

Vertical Focus – Electronics

Robots Traverse New Terrain South Korean technology company LG Electronics unveiled a new delivery robot that can serve both indoor and outdoor environments, which could be a game-changer for contactless delivery and services. The four-wheeled robot can adjust the gap between its wheels to self-adapt quickly to uneven terrain for a smoother ride. Food delivery […]

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