Technology Can Cure the Parcel Crisis at the Border
As e-commerce continues to increase globally, shippers have to streamline customs compliance to support their omnichannel strategy.
How Green Was My Tally?
Almost one-third of online shoppers are willing to pay more to have their items shipped in environmentally friendly packaging, with those buying health and beauty products leading the way at 33%, according to Macfarlane Packaging, which analyzed packaging performance among e-commerce retailers in the fashion, health and beauty, home and garden, and food and drink […]
Ten Minutes From Now—Do You Have a Plan?
While the publisher is focused on planning for a far-off future, I’m focused on providing practical information that you can use in the here and now. Leaf through this edition for the next 10 minutes, and you’ll find plenty of practical examples to help you navigate 2020. The content we provide is specialized because the […]
Ten Years From Now—Do You Have a Plan?
It’s a new decade and time to project and plan for the next one. Ten years from today, what will your market look like? What kind of customers will you have and where will they be located? What will they buy? How will they buy? And how will you adapt your supply chain operations to […]
What to Look For in a 3PL
The field of third-party logistics (3PL) service providers has grown fiercely competitive, and the services and capabilities a 3PL can offer become difficult to differentiate.
Stop, Thief! Five Ways to Protect Your Supply Chain
Today’s supply chain ecosystem is increasingly complicated. We rely on suppliers and buyers across the globe and use multiple transport modes, languages, currencies, and laws across borders.
Winning Moves for the Last Mile
With direct sales on the rise, retailers seek fast and efficient ways to deliver product over the threshold and into customers’ hands.
Most Read Articles of 2019
These Inbound Logistics articles caught your eye and claimed your clicks. From weaving sustainable practices into your supply chain to revealing how Impossible Burger met impossibly high demands, here is the 2019 content that got you buzzing.
You Have a Data Problem. Here’s What to Do About It.
To make 2020 better than years past, shippers must make this New Year’s resolution: Get the data right before the product leaves the dock.
Importer Maximizes Savings and Customer Service with Kuebix TMS
By leveraging Kuebix and an integration with NetSuite, equipment parts importer Summit Supply ensures every order is shipped with the quickest, least expensive option to maximize savings and service.
Noted: The Supply Chain in Brief-2020
Good Works Truck drivers and other employees at Averitt Express, a transportation and supply chain management company, raised $1 million in 2019 for St. Jude Children’s Research Hospital through its Averitt Cares for Kids charity program. The donation is the largest-ever employee contribution to the hospital. Up the Chain H&M chief operating officer Helena Helmersson […]
Keeping Your Eye on the Prize: What Formula One Can Teach Us About the RFP Process
Bid management software is like a team boss, acting as the face—or rather, interface—of the complex data streams racing through your network.
Scale to Meet Your Needs
Now more than ever before, shippers should consider working with an experienced managed transportation service provider that has a large, dedicated network of carrier partners.
Good Question: Will the Supply Chain Management Function Be Obsolete in 10 Years? Why or Why Not?
Zero chance. Supply chain success is dependent upon human relationships, collaboration, partnerships, leading and influencing, servicing customers, and the like. Robots, algorithms, and other new technologies will make certain jobs obsolete, but not the function of supply chain itself.
What if General George Patton was Walmart’s CEO?
General Patton would survey the e-commerce battlefield where Walmart competes and conduct a threat assessment of every major competitor, especially Amazon.
Come Together: Logistics and the Sharing Economy
Logistics embraces the sharing economy with supply chain collaborations, industry crossovers, and unexpected partnerships, bringing fulfillment and transportation efficiencies.
Reshaping the Supply Chain: How New Strategies, Goals & Technologies are Altering Supply Chain Operations
Picture trucking in the United States minus interstate highways. Global trade without shipping containers. Supply chain management with no internet.
Conviction, Clarity, Compassion
Bob Sappio starts his workday at 4:30 a.m. and sends LinkedIn messages to his team on Saturday night. He’s committed, passionate, and a straight shooter–and gives his all to SeaCube’s technological and cultural transformation.
The Show Must Go On
Leaning on 30 years of experience shipping in Mexico, CFI delivered concert equipment for a well-known pop music group tour in North America.
Formulating a Predictive Flow
BASF Corp.’s vision for the next six to 12 months is to continue to move from a proactive approach to predictive logistics and shipping operations. It expects operations to be about 80% predictive in 2020.
Let Data Lead the Way to Optimization
Using intelligent, actionable information, we work alongside our customers to proactively meet their own customers’ needs.
Supply Chain AI: This Time It’s for Real
Data analytics and artificial intelligence (AI) are hot topics these days, especially in supply chain circles.
The Three Things You Can Teach Your Third-Party Logistics Provider
Just because your logistics provider is the subject-matter expert, it doesn’t mean there isn’t anything they can learn from you.
Mitigating the Flood of Post-Holiday Returns
Businesses across the country spend months gearing up for the holiday season. And while they survived this year’s frenzy, many are now bracing for a flood of post-holiday returns.
Modernizing Information Along the Supply Chain for Natural Disaster Response
When Hurricane Maria threatened Puerto Rico, it was already a Category 5 storm. Baxter International, which manufactures saline solution bags in the commonwealth, took a major hit in production. The slowdown crippled the flow of these essential medical supplies to Baxter’s primary hospital consumers in the continental United States. Despite dire forecasts about the hurricane, the medical industry could not react fast enough, resulting in a major shortage of saline bags.
Using Mentors and Technology to Close the Talent Gap
New logistics technologies can lead to major operational improvements. However, few organizations have the personnel—along with the right mindset and skills—to take advantage, much less the ability to adopt new processes and infrastructure.
Implementing Industry 4.0 to Streamline Your Supply Chain
How beneficial will the fourth industrial revolution be for manufacturers? Adrian Burton, from Harrison Castings, explores three ways Industry 4.0 may help streamline your supply chain.
Noted: The Supply Chain in Brief
Sealed Deals Robotics company Magazino signed shoe manufacturer and retailer Lloyd Shoes GmbH as a new customer. Magazino’s intelligent TORU robots will help employees select and store shoes in shelving racks at Lloyd’s dispatch warehouse in Sulingen, Germany. Magazino can integrate additional TORU robots into an existing fleet in less than half a day. Casio […]
Are You Ready to Join the Circular Supply Chain?
It may be time to revisit how your company produces and delivers products as consumers and retailers become more environmentally aware and shift to a circular supply chain.
UPS Drones Will Soon Deliver Medical Products Within the UC San Diego Health System
UPS Flight Forward, the company’s drone airline subsidiary, will use unmanned drones to deliver medical products between health centers and labs at the University of California (UC) San Diego Health system. The flights, which will begin in February 2020, will take only minutes to complete and will be monitored by remote operators. Medical professionals at […]
Three Track-and-Trace Techniques for Better Transparency
Shipping and logistics remain among the last industries to undertake digital transformation. The highly fragmented nature of international shipping, where a dozen companies (or more) each play a role in getting a product from concept to a buyer’s living room, essentially ensures that there will be a level of complexity beyond that of nearly any […]
Amazon, FedEx, and the Customer-Focused Company
More than 2.75 billion packages were delivered in the United States over the holiday season, a staggering number. Remember, there are only 330 million Americans! Watching all these boxes being delivered, it made me wonder: Why did Amazon choose to start shipping its own boxes? If you haven’t been tracking this, you may not know […]
GOOD QUESTION | When choosing a logistics provider, what’s more important: cost or customer service?
With a tumultuous global economy and trade uncertainties, the most important consideration is value. Can they provide global visibility to your supply chain? Can they help you effectively navigate the ever-changing regulatory landscape? Park Williams VP, North America Sales BDP International Customer service. Simply put—you can win and lose with cost, but you will always […]
What Does FMCSA Increase To 50% Random Drug Testing Rate Mean For Fleets And The CDL Clearinghouse?
In December, the Federal Motor Carrier Safety Administration (FMCSA) has increased its random drug testing rate from 25% of CDL drivers tested to 50%, effective Jan. 1, 2020. So, why was this change made? For the last four years the random drug testing rate has stayed at 25%. Now that more than 1% of drivers […]
Taking the Wheel of GM’s Service Parts
Lisa Veneziano is executive director, global aftersales supply chain, warehousing and logistics, General Motors Customer Care and Aftersales. Responsibilities: Leading an integrated, global team responsible for supply chain planning, warehousing, packaging, distributing, and logistics for automotive replacement parts and accessories heading to GM vehicle owners across the globe. The organization covers almost 100 facilities in […]
Behind The Scenes Of Today’s Leading Supply Chains
Inbound Logistics pulls back the curtain on supply chain best practices.
Artificial Intelligence Gets Real
About 90% of respondents to an IFS global research study into the attitudes and strategies towards artificial intelligence (AI) among business leaders report at least some plans to implement AI in various parts of their business. Among the key findings: Industrial automation is the most commonly reported area of investment, with 44.6% planning AI projects. […]
Growing a Green Supply Chain
Green is the new black in supply chains. Whether it’s a conscious effort or the byproduct of streamlining your operations, going green can pay off.
Drones Make the Medicine Go Down
UPS Flight Forward Inc. and CVS Pharmacy have successfully completed the first revenue-generating drone delivery of a medical prescription from a CVS pharmacy directly to a consumer’s home. This was followed by another delivery of a medical prescription to a second customer in a nearby retirement community. Both flights used the M2 drone system by […]
Seeing Clearly: The Value of Visibility
Few parts of the enterprise have transformed more radically over the years than supply chain as companies struggle to navigate global sourcing, just-in-time delivery models, and unprecedented customer expectations for product availability and delivery speed.
The CX Files
The truth is out there. Technology tools offer mindbending ways to delight retailers and their customers. And there’s no conspiracy about that.
Taylored-Made Expansion
Merger and acquisition activity in the third-party logistics sector continues to grow. In a major expansion, Taylored Fulfillment Services acquired the U.S. operations of Toll Global Logistics, a $8.7 billion Australian logistics company. Brian Southwell, vice president of business development and marketing, and Margaritta Topielski, chief administrative officer at Taylored, discuss the buyout with Inbound […]
Eating Up Cookies
A cookie shortage is leaving cookie jars empty and taking a bite out of food supply chains. Campbell Soup, maker of Pepperidge Farm cookies, faces supply constraints in its cookie division due to labor shortages and elevated demand as consumers stay home during the pandemic, according to the company’s earnings call. While Campbell ramped up […]
Ten Most Read Articles of 2020
COVID-19 Resets: Logistics Draws the Line JUNE 2020 How the pandemic brought out the best in many people as well as the logistics and supply chain organizations they work with and for. bit.ly/COVIDResets Logistics Workforce of the Future JULY 2020 As North American manufacturing enters a “new normal,” how will the logistics and supply chain […]
Top 10 Manufacturing Predictions
What’s ahead for global manufacturing? "Manufacturing companies are transforming from efficiency-oriented operations to resilient organizations driven by a tighter connection to markets and customers," says Kevin Prouty, vice president, Manufacturing Insights, IDC. Here’s what Manufacturing Insights predicts for the years ahead: 1: By 2023, 65% of global manufacturers will realize a 10% savings in operational […]
Hunger Games: Managing Food Logistics Challenges When Demand Spikes
Since it hit restaurants in January 2019, the Impossible Burger, which is made from plants but offers the taste and texture of beef, has been on a roll. When the company launched in Gelson’s Markets in southern California, the Impossible Burger zoomed to the top spot among packaged goods, outselling the next most popular product […]
Four Ways Reusables Benefit the Circular Economy
The consumer-packaged goods (CPG) supply chain is changing. From faster, more frequent deliveries to specialty packaging, the way goods are handled and delivered has adapted and evolved. But change can come with consequences and the amount of packaging waste due to e-commerce has skyrocketed.
A Hire Purpose: 11 Strategies to Recruit Supply Chain Talent
Competition has never been tougher to obtain supply chain talent, forcing companies to rethink recruitment tactics.
Supporting Women Behind the Wheel
Two U.S. senators, working with Ellen Voie, president and CEO of the Women In Trucking Association, introduced legislation that would require the Federal Motor Carrier Safety Administration (FMCSA) to take a formal role in supporting women drivers. Senator Jerry Moran (R-KS) and bill co-sponsor Senator Tammy Baldwin (D-WI) are working with the FMCSA to create […]
Need Speed Across the Supply Chain? It’s All About the Barcode
Barcode labels are a smart and cost-effective way to make productivity gains in your warehouse.
What’s the Word?
We asked the experts in our audience for the hot supply chain words or phrases you and your colleagues will be talking about next year. Here goes. Door to floor. Given e-commerce deliveries of larger consumer products, door to floor is a thing, explains Bob Hitt, industry go to market manager for Salesforce. Some call […]
Scaled 3PL Solutions Heal Pharma’s Supply Chain
A large pharma company teams up with Hub Group to achieve compliance with the best service at a reasonable cost.
Leverage Your 3PL’s Real Estate Assets For In-Demand Cold Storage
Whatever challenges your perishable goods operation faces, the right 3PL can offer innovative solutions.
That’s a Wrap: Holiday Shipping Tied Up in Knots
During the holiday shopping season, all eyes are on shipping, with more than half of consumers (60%), and nearly three-quarters of millennials (74%) claiming they were disappointed with holiday shopping services in the past. Stats from Pitney Bowes’ 2019 Global Online Shopping Study reveal the top shipping frustrations: 1. Free shipping still reigns supreme, with […]
What’s the Deal With Flexible Warehousing?
A third-party logistics provider with its own dedicated workforce is still a company’s best option for handling and storing sensitive goods.
Navigating Your Supply Chain Through the Uncertainty of Trade War
Trade tensions between the United States and China are running high and intensifying with each new week. With no clear resolution in sight, many are questioning the inevitable impact this will have on the global supply chain. While some companies are just beginning to consider changes to their operations, many are deep in the process […]
Resilient Risk Management in the Face of Hurricane Season
Over a decade ago, the storm surge associated with Hurricane Katrina was 25 to 28 feet above normal tide level. Storm surges of that magnitude have the ability to inundate two-thirds of interstate highways, 29 airports and virtually all ports in the Gulf Coast area, and that doesn’t take into account the damage from waste. […]
Noted: The Supply Chain in Brief-Dec 2019
Shovel Ready Food and beverage distributor Ben E. Keith broke ground on its new foodservice distribution center in Albuquerque, New Mexico. Expected to be completed in November 2021, the 261,000-square-foot facility will include Dematic Multi-Shuttles, Frick refrigeration and security systems, LED lighting, warehouse management systems, a test kitchen, and a training center. Green Seeds As part of […]
IN BRIEF: New Services & Solutions-December 2019
Products Cold chain solutions provider CSafe launched the AcuTemp Plus Series, a temperature-controlled passive packaging solution. With vacuum insulated panels and single temperature phase change material, the reusable product provides reliable temperature performance with minimal components. Supply chain tracking solutions provider Tive unveiled the Tive Solo 5G tracker, a 5G-enabled device that can be single use or multi use. […]
VERTICAL FOCUS | Paper
Following the Paper Trail Whether paper companies are well positioned for further growth or still earning the right to grow, they can expect demand to increase for paper and board products over the next decade, according to McKinsey & Company. The graphic paper market will continue to face declining demand worldwide, and research has yet […]
2019 Airfreight Forwarders Guide
Need to move goods quickly? These airfreight partners offer speed and reliability with end-to-end solutions that ensure supply chain efficiency.
5 Actions to Optimize Logistics Costs
Logistics leaders face pressure from their stakeholders to optimize logistics costs while maintaining service and performance levels. Gartner Inc. identifies the following five actions to help you optimize costs from within your organization. 1. Eliminate costly errors. In logistics, errors occur regularly and often come at a cost. For example, shipments may be non-deliverable due […]
China’s Trade Outlook Declines as Air Drags
Trade tensions between the United States and China have many repercussions, according to the DHL Global Trade Barometer, an early indicator of global trade developments calculated using artificial intelligence and big data analytics. China’s September 2019 trade outlook registered a four-point decline from June to an index value of 45, according to the DHL data. […]
TURBOCHARGED! Secrets of Expedited Shipping
How carriers move high-priority loads extra fast while holding down costs and keeping shippers in the loop.
Great Lakes Ports Stay on Course
U.S. Great Lakes ports are on pace to beat 2018 cargo volumes following a robust September handling road salt, cement, stone, petroleum, and wind energy components, and supporting the region’s construction activity and energy needs. Overall, St. Lawrence Seaway tonnage for the season (March 22 to September 30) reached 24.8 million metric tons, down 6% […]
It’s Only Natural: The Challenges of Organic Food Logistics
From cold chain and cross contamination to scale, organic farmers are addressing challenges with technology and supply chain shifts.
Taking Data on the Road: A New Approach to the Transportation Supply Chain
Consumer behavior is complicating the transport of goods. In the past, shippers would utilize freight carriers to transport finished goods to a single store or a chain of big box locations. Consumers would then take weekly or bi-weekly trips to stock up on whatever goods they preferred. But that long upheld process is now changing. […]
Ensuring Supply Chain Visibility
In today’s increasingly omnichannel marketplace, good visibility is vital throughout the supply chain. Here’s how to maintain optimal visibility at 10 key touchpoints.
How Retailers Can Use this Holiday Season to Inform Future Supply Chain Strategies
The 2019 holiday season is here, and consumers are already mapping out their online and in-store shopping strategies for Black Friday and Cyber Monday to find the best deals. On the other hand, retailers have been gearing up their supply chains to support peak ordering and sales for months. Today’s technological innovations offer retailers tools […]
Hidaka Forges Automated Inventory Solution
Like most manufacturers, Hidaka USA Inc., a sheet metal fabrication company, conducts regular physical inventories of its raw materials, work in process, and finished goods. It had been using a paper-based, manual system that was time-consuming and vulnerable to mistakes, making it difficult for management to be confident they had the materials and finished goods needed to meet customer orders.
Building a Hub of Vision and Passion
Phil Yeager leads the family business with a clear mission: To deliver for team members and customers every single day.
Parts & Parcel
Driven by an increase in e-commerce, global parcel volume grew from 74.4 billion shipments in 2017 to 87 billion last year. On average, 23 parcels per person were shipped globally, and 2,760 parcels were shipped every second, according to the Pitney Bowes Parcel Shipping Index. Collectively, China, the United States, and Japan lead the global […]
The Death of Your Profession?
In a few short years you won’t be employed. That’s right, if you work in the supply chain management field, and have a decade or so until you retire, it’s time to dust off your resume and consider other career paths. That’s according to commentary authors Allan Lyall, Pierre Mercier, and Stefan Gstettner in a […]
GOOD QUESTION | Popeyes chicken sandwich shortage: Supply chain fail or marketing savvy?
All marketing strategy in my humble opinion. Like a limited release of Jordan sneakers and then a re-release at a later date. Milton O’Quinn III National Operations Manager, RPM It’s a great lesson—companies should do more data analytics to better understand how consumers respond to social media marketing and build up supply chain agility and […]
Drilling Deeper Into Your Supply Chain
Data analytics is the science of examining raw data to help draw conclusions about information. When applied to the supply chain, it allows companies to drive insight, make better business decisions, and verify or disprove existing models or theories. Data analytics breaks out into the following categories: Descriptive analytics. In supply chain, descriptive analytics helps […]
Using Real-Time Tech to Mitigate Risk
Mitigating risk is one of the most challenging aspects of managing shipping logistics. The good news: Help is available.
3PLs Add Value
Increasing consumer expectations, market uncertainty, and other recent trends, have only enhanced the value 3PLs bring to shippers. From technology innovations to process insights, here are the ways 3PLs unlock and increase supply chain efficiencies.
Pushing the Speed Limit: Increasing Operational Efficiencies with Digital Payments
Logistics is an industry that depends on speed, efficiency and accuracy for virtually every aspect of its business but one – payments. Up and down supply chains, paper checks remain the dominant form of payment, requiring manual data entry that slows every stage of the process, particularly when it comes to towing and warehouse operations. […]
Tech Can Turn Your Supply Chain Into a Well-Oiled Green Machine
The majority of your customers want to make their consumption habits more sustainable and their loyalty will only go so far if your brand doesn’t adapt. Despite growing demand for sustainable products, and consumers who value green practices over the green in their wallets, CPG brands are falling short. If they want to succeed, smart […]
Supply Chain Conferences Complement Logistics Job Training and Education
The optimal way to understand the intricacies of today’s supply chain environment is to participate in an educationally focused transportation conference.
How Smarter, Stronger Supply Chains Improve the Customer Experience
Companies today are increasingly leveraging digital technologies like artificial intelligence (AI), deep learning, and machine learning (ML) to build smarter supply chain operations. They are turning “big supply chain data” into real insights that improve efficiency, bring products and services to market faster, and deliver differentiating customer value, all key to remaining competitive in the […]
Ashley Tyrner’s Vision Bears Fruit
Ashley Tyrner is founder and CEO of Farmbox Direct, which works with hundreds of farms to deliver fresh, natural, and organic produce to its 10,000-plus members. Responsibilities: Sourcing fresh organic and natural produce, forming partnerships with farmers, working with shipping companies, and designing the produce boxes that customers receive. Experience: Brand manager with fashion designer […]
Five Tips to Achieve Career Success
The beauty of working within the supply chain is that it touches nearly every aspect of a business, which opens up huge career opportunities. Regardless of the career path you opt for within the supply chain, and like any job you embark on, to achieve success you need to work hard. Here are five tips […]
FMCSA to Announce Two-Year Delay in ELDT Rule
Federal trucking regulators are nearing a formal notice that they plan to delay implementation of the Entry Level Driver Training rule by up to two years after it was set to go into effect on a limited basis February 7th. The notice could be posted as soon as before Thanksgiving, a DOT official who asked […]
Three Steps Manufacturers Can Take to Improve Supplier Collaboration
We all use technology to make our lives easier. We have software to manage household budgets and smart watches to keep us on schedule. And in the manufacturing world, technology can give real-time visibility into the entire supply chain process and empower collaboration with suppliers. Yet somehow, nearly two-thirds of manufacturers working in complex, highly-regulated […]
How to Use Expedited Service For Painless Shipping to Mexico
Cross-border regulations, varying border operating hours, and differing procedures for import and export may complicate shipping to Mexico.
FedEx delivery robots seen in New York City
As part of a promotion, FedEx sent out its’ SameDay Bots — also known as Roxos — on the streets of New York City last week. FedEx stated, “The Bot was visiting New York for a special event. Future testing plans are not yet determined.” The SameDay Bots are undergoing testing in other markets. They […]
Designing Your Business to Meet Customer Expectations
Shippers need actionable insights to improve business operations and better serve customers. The right 3PL can help.
Maritime Logistics in Ship Shape
While the prospect of higher tariffs and the cost of low-sulfur fuel requirements pose concerns for the maritime industry, it’s forging ahead with bigger, more automated seaports, as well as technology that improves visibility, reduces its environmental impact, and streamlines operations.
How to Build a Supply Chain Based on Speed to the Midwest
While companies look to technology for a competitive advantage in their supply chains, geography is an often-overlooked factor. A supply chain built on speed to the Midwest can boost efficiency and lower operating costs across a variety of industry sectors. Midwest logistics hubs are typically within a day’s drive of more than half the U.S. […]
Why Freight Rail Needs Reform
A lack of competition, outdated regulations, and a handicapped federal agency allow poor delivery service, failure to provide notice of fee changes, and inadequate customer service, making it harder for shippers to depend on freight rail. Those shippers include a substantial percentage of National Association of Chemical Distributors (NACD) members, such as Univar Solutions, who […]
Florida and Mexican Seaports Sign Agreement to Enhance Trade
MIAMI – On behalf of Florida’s 15 seaports, the Florida Ports Council (FPC) has entered into a Letter of Intent (LOI) with the Coordination of Ports and Merchant Marine (Coordinadora de Puertos) of Mexico to maintain relations that promote international commerce and economic development. The Coordination of Ports and Merchant Marine is an agency of […]
What’s Your—and Your Company’s—Degree of Supply Chain Digital Consciousness?
MODEX will be held March 9-12, 2020 at the Georgia World Congress Center in Atlanta. For more information or to register, please visit modexshow.com
The Logistics of Liquidation
When a customer returns a product, or a company clears unsold merchandise off the shelves, that’s the start of an uphill climb in search of maximum value recovery.
How a Freight Audit and a TMS Can Drive Efficiency for Your Supply Chain
Could your company be spending millions on expedited air service and not know it? It happened to one shipper who didn’t audit their freight payments for several years. It turns out one shipment went out air expedited, and somehow every customer order after that went out the same way. A lack of oversight cost the […]
E-Commerce Fulfillment: No Pain, No Gain
Escalade Sports has been playing the supply chain game since 1927. At one point in its history, Sears, the traditional model for catalog and retail store sales, accounted for about half of the sporting goods manufacturer and distributor’s business. Today, while the company still serves specialty shops, department stores, and big-box retailers, Amazon and other e-commerce direct-to-end-user channels have changed the game.
FedEx Disputes New York Times Report on Company Investments
MEMPHIS, Tenn. – FedEx’s founder and CEO, Fred Smith, responded to the New York Times after it published a critical article contending FedEx didn’t make enough promised capital investments after Congress passed a tax cut. The newspaper claimed that tax cut brought FedEx’s tax rate to less than zero in 2018. A company spokesperson stated […]
Five Reasons Why the Delivery Economy Is Here… Now
Providing a great customer experience has long been a key factor in predicting any business’s success. Traditionally, this meant providing customers things like a comfortable place to shop, attentive and courteous sales associates, and a generous return policy. But, like everything else today, new digital technologies and services have dramatically changed what customers expect during […]
Hampton Wall Named Chief Executive Officer of Trax Group
Scottsdale, Arizona – November 18, 2019 – Trax Group, a leader in cloud-based transportation spend management solutions, announces that Hampton Wall has joined the company as Chief Executive Officer. Hamp has over twelve years of experience in the enterprise spend management industry, previously serving as CEO of both Proactis (LON:PHD) and Perfect Commerce. Hamp succeeds […]